Longemont Taihu Lake Town Hotel

i am so surprised staying hotel i have been to Huzhou several times , as my experiences it is best. Speaking chinese is problem, so 管家小娜 is added my wechat. When i send wechat, 管家小娜 take care of special services. Before arrive hotel, 管家小娜 cantact to me i can enroll my car as well. i am satisfied 😆

Specially booked this to watch the new year eve fireworks at taihu ancient town. Hotel is located opposite the ancient town but there is not much else in the area. Room is big and clean. Breakfast has a good variety.

We are a family of 3 who stayed here for 2 nights. The hotel has a penguin enclosure at its lobby and is a favourite for kids. There are also kids' train rides and car rides at the lobby. Our room had a good view of the old town and fireworks at night. But aside from these, the hotel does not match up to its title of a 5-star hotel. - There was no warm welcome or good service during our stay. - The curtains are not black-out curtains, so you will get woken up by the brightness outside at 5am. - The lifts and carpets at the corridor are often dirty and not cleaned well. Not just litter, but large chunks of dust. - Cleaning of our room the next day made it even more dirty. The cleaner just brings the dust of one room into another room. Highly suggest for the hotel to change the type of mop/ broom used. - The restaurant where we had breakfast does not provide fork and knife and said they do not have these cutlery when we requested for it. They only have chopsticks and porcelain spoons. This shows that they are not ready for international tourists.

Hotel manager was extremely helpful, she spoke English and tried her best to help us at foreigners. It was a great experience. Linen could have been changed daily, but other than that, it was great!

趁着週末好天氣來一場説走就走的48小時去班味之旅 訂了一間景觀房 打鐵花和煙花在陽台上就能無死角觀賞 大堂的企鵝館也相當治癒 我能站着看好久 可可愛愛！酒店還提供管家式服務 管家小包提前聯繫加了微信告知停車指引 注意事項等 還貼心提示當天表演內容 贊一個！酒店的自助早餐品類也很豐富 美中不足的是酒店的電視沒有數字電視和投屏這些功能 wifi 信號在高峯時間也不是很好 但總體瑕不掩瑜

環境：酒店位置非常便利，地下B2層停車場可以直通太湖古鎮的酒吧街，b2層也可以購票乘坐觀光，非常方便 服務：入住期間管家小沈耐心解説，提供了很多遊玩的攻略和表演時刻表，安排了上海樓成都區的房間視野非常好，煙花非常好看，家裡人非常滿意的一次出行。期待下次再來湖州玩！