Danaos Hotel

酒店門前的沙灘太棒了，下樓就可以直接游泳，海水乾淨，房間也很大，周邊海景餐廳很多，非常熱鬧，下次還會再來。到中央巴士站900米左右，可以去碼頭、粉紅沙灘和伊拉克利翁。

This hotel has a perfect location, right on the beach. It’s wonderfully clean. The cleaning staff do an incredible job. The air conditioning works well. The decor is basic but maintained well. This is where the good things end. This is where the two stars lie. We arrived at the hotel on the understanding that the room had been paid for and only the city tax was due on arrival. We were then told that it hadn’t been paid for, by a disbelieving receptionist. When I raised this with the booking agent, the payment was estimated be taken in May 2024, but the hotel chose to do this on arrival. The disbelieving woman was wholly unhelpful when I queried this with her. Ordinarily we would have noticed the payment leave an account, but on this occasion had not checked that it had gone out. In any event, this caused a lot of confusion. We were given no information about breakfast or where this was held. We ate at the restaurant once - this consisted of a frozen pizza with some tomatoes on top. Suffice to say, we didn’t eat there again. Before our stay, the hotel very helpfully arranged a taxi for us and this went smoothly. The return taxi has been arranged for our actual flight time, despite the fact we were asked what the flight time was and thought they’d arrange the taxi to come before this. Another receptionist huffed at me when I asked that this be changed to say, 10am so we could actually get home! The icing on the cake was the voices outside and the unannounced hammering on our door at 11pm at night in the evening before our return journey home. We thought a drunken guest had got the wrong room, but the voices and banging continued. As a mother of a young child who was travelling with me, I was reluctant to open the door, but the banging continued. I opened the door to attempt to tell them they’d got the wrong room and we were asleep (which we were) to be greeted by the ‘hotel owner’ who said he needed to access our room to get onto the adjoining balcony (presumably to access the room?!). Would a simple knock, announcement of who you are and apology not have sufficed, and put us a bit more at ease? I had to let a strange man into our room at 11pm at night. Not happy.

In Danaos you are made feel welcome. The hotel provides the things needed for a 2 star hotel but they also give you a lovely homey feeling, a smiling service I didn’t find in a 4 star in Chania city, a really good bed and everything else you need to get comfortable. I recommend this hotel even though they don’t need it. It’s very difficult to get a room. Ask yourself why 🤷‍♀️ Thank you Danaos for hosting me and the young girls in my family ❤️