Four Points by Sheraton Charleston

Nice property, clean rooms. The only complaint I have is the air conditioning units are motion sensed, so they turn off when you're not in the room..or asleep. It was stiffling hot at night because of this.

This hotel could use some updating but because of its staff and location, I consider it the best hotel in Charleston. I don’t care about cheap free breakfasts or free cocktail hours with bad wine and cheap beer, so this is the best option in my opinion.

Wonderful stay! Clean room with a beautiful view. Staff was so nice. Definitely will be back.

No heat during wintertime. Excuse was new heat pumps. Sorry. They don’t operate well at these temps.

A Great Hotel with Great Staff While my stay at the Four Points was brief, it was a very pleasant experience notable for the excellent service by the friendly and helpful staff. They were quick to help me resolve any issues, and were extremely friendly and easy to get along with. The room was very comfortable, and the view was amazing. The art gallery in the lobby was a nice touch. My only complaint with the room was the lack of any traditional wifi, but I could've missed something. The 24/7 Airport shuttle came in VERY handy. While I didn't get to try it myself, my friends very much enjoyed the breakfast. I would highly recommend staying here! I wish I could've stayed longer.

Nice staff, but unheated pool The staff was very friendly. Unfortunately, the inside pool was unheated. My kids had been talking about swimming for the entire 3 hour car ride to this hotel, so we took a very cold swim which wasn't ideal. Several other families came to the pool and were also disappointed. It was like ice water!