Clarion Pointe Charleston - West Ashley

It was a clean room and quiet. There needs to be a better selection of breakfast.

Clean

The room was spacious but the chairs were stained, the remote had no backing, the vent in the bedroom was filthy as if it hadn't been cleaned in a s long long long long time.

They have a pool but dont seem to be trying to repair or fix it and with rain , pools are critical for those with kids , also had to ask for extra towels every night no matter how many were used and put out night before , but for its pricing it was an great place

It was ok for the price but the sheets were dirty and stained and the hallway outside of the room smelt gross

Clarion Hotel, Charleston SC Requesting a full refund, we checked in May 24th around 1:30pm. Booked 2 rooms, first Room (416) AC wasn’t working and it was extremely hot, stuffy and old smell. The bathroom bathtub would fill up while taking a shower. They basically sold us the room knowing the AC wasn’t working. Front desk agent came into room trying to fix knowing it was nothing he could have done. The hotel was sold out, so he couldn’t move us it was already after midnight and the room was unbearable. He brought us 2 fans, one fan was full of dust the second fan was a desk fan. The outlets were strip so the plug kept coming out so the fan didn’t work. Agent stopped me as I was going outside stating they had a cancellation he could move us in 15 mins and they would bring us the new key. We waited 30 mins no one showed up so I go back to the front desk and now it’s a new agent. She was nice she had our key ready for us. We moved out of the room after packing all of our things it’s now 1am. They moved us to 217, yes the AC is working. As we are walking back to the bedroom it’s big dip in the floor we could have twisted our ankles. The toilet had an extremely slow flush. The bed was about to fall apart. Our 2nd Room 322 with small Children the TV didn’t work in the bedroom they had to sleep in the living room. This hotel is in bad shape and not worth $250 per night. The elevator is accident waiting to happen. Extremely slow and outdated.