Gästanvändare
16 juni 2024
Seemed like a good idea when looking online- good reviews, convenient to downtown and a little bit different to a chain hotel. However. When arriving at check-in no-one was around, even after ringing the bell. I had to call the owner from my cell to advise that I was there. The room (Emerald) has a balcony which was nice for sitting out, until someone started smoking on the patio below. On asking about the smoking policy, I was told that it is permitted outside the rooms. The bathroom is small and awkward; the shower is in the bathtub and the tap is impossible to reach because the shower door is in the way. The towel hook over the tub is in a good location but falling off the wall, there is no space for a holder for the toilet roll and difficult to turn around to find it. The plug in the sink leaks and the taps have to kept on if you want a bowl of water. There is no hospitality during the stay unless you specifically request it, no telephone or tea or coffee making facility. There is one coffee machine and water heater in the main reception which is inconvenient as you have to leave one building and walk to another to get your drink- not much help in the rain or early morning. There is a huge fridge in the closet however. The TV was difficult to use, with no instructions on how to access cable channels. It kept coming on of its own free will during the night until we unplugged it. The heat pump worked fine. I'm all for heritage homes being kept up, but attention to making guests comfortable should be a priority too.
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