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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.7
Renlighet4.8
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Alla recensioner(181)
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Utmärkt pool(31)
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Negativa recensioner(1)
Yi Sing
Tvåbäddsrum med havsutsikt och balkong
Bodde på jan. 2025
Familj
3 recension
4.7/5
Otroligt
Publicerades 5 mars 2025
Good location, perfect service, can watch firework from balcony
Översätt
Svar från boendet: Thank you for your wonderful review!We're thrilled to hear that you enjoyed our prime location and the perfect service during your stay. Watching fireworks from the balcony is indeed a special experience, and we're glad you could take advantage of it. We hope to welcome you back for another memorable stay soon!
KathrinH
Tvåbäddsrum med havsutsikt och balkong
Bodde på nov. 2024
Par
29 recension
5.0/5
Enastående
Publicerades 30 dec. 2024
Super friendly staff, excellent location, good food. Just gym room could be bigger. Would come here every time again.
Översätt
6/8
Svar från boendet: Thank you for your wonderful feedback!We're thrilled to hear that you enjoyed our friendly staff, excellent location, and good food. Your kind words mean a lot to us.We appreciate your suggestion regarding the gym room size. We are always looking for ways to improve our facilities and your input is invaluable.We look forward to welcoming you back on your next visit!
maltipooo
Tvåbäddsrum med havsutsikt och balkong
Bodde på apr. 2024
Familj
11 recension
3.7/5
Publicerades 2 juni 2024
location was great but the facilities were bit old...
I expected Hilton would be better but overall was just ok... so I cancelled my 2nd night and left for Naha after one night.
Översätt
Svar från boendet: Thank you very much for staying with us at the Hilton Okinawa Chatan Resort.We are sorry to hear that our service and facilities did not meet your expectation. Rest assured your comments will be definitely shared with in our management team for further improvement to maximize our guest experiences.We will continue to work hard to improve our service and look forward to welcome you back again soon.
faths
Tvåbäddsrum med privat trädgård
Bodde på jan. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 1 mars 2024
Beautiful place! Staff were friendly and accommodating. First experience with a 5 star hotel and it was amazing! Situated right beside American Village and there were many places to just walk or cycle around and explore. Staff even helped with making a taxi booking since we had an early flight. Thank you Hilton for making the last lap of our Japan trip a memorable one!
Oh and breakfast buffet was good! Wished that the items changed around but not complaining since the food was of top quality!
Översätt
Svar från boendet: Thank you very much for staying with us at the Hilton Okinawa Chatan Resort.We enjoyed reading all of the positive comments you provided and we are so delighted to hear that you enjoyed your stay with us.We hope to have an opportunity to serve you again on your next trip to Okinawa.
Gästanvändare
Tvåbäddsrum med havsutsikt och balkong
Bodde på nov. 2023
Familj
12 recension
5.0/5
Enastående
Publicerades 28 dec. 2023
The room is big n clean. The view n staff is good. Location is good.there is a bike shop across the road had a wonderful n easy bike ride . ( very short though- 5 mins to left n right end ,left to the beach, right to the restaurant along the coast )
Översätt
Svar från boendet: Thank you very much for staying with us at the Hilton Okinawa Chatan Resort.I'm glad to hear that you enjoyed your stay and we look forward to welcoming you back in the not so distant future.
Wai Mun Vivian
Tvåbäddsrum med stadsutsikt
Bodde på maj 2023
Res med vänner
34 recension
5.0/5
Enastående
Publicerades 19 juni 2023
Second time staying in this hotel, swimming pool is large and with laundry machines, bfast buffet not many choices, receptionist good to remind us to better have bfast before 0900. Free parking . Thank you for the birthday 🥳 champagne
Översätt
Svar från boendet: Welcome back! Thank you for your stay with us and taking time to share your experience. We enjoyed reading all of the positive comments you provided and we are so delighted to hear that you enjoyed your stay with us.We certainly look forward to welcoming you back to stay with us when you next visit Okinawa.
Gästanvändare
Tvåbäddsrum med havsutsikt och balkong
Bodde på okt. 2023
Familj
2 recension
5.0/5
Enastående
Publicerades 10 nov. 2023
It was very nice resort and Staffs were nice and kind. Accessbility of American village is very nice.
I will visit again when I come to Okinawa.
Översätt
Svar från boendet: We are truly delighted to learn that you had enjoyed your stay, and appreciate as well that you took the time to write about your experience in detail.We sincerely hope that we will get the chance to welcome you back, please kindly let us know.
rocky
Tvåbäddsrum med privat trädgård
Bodde på nov. 2023
Familj
9 recension
5.0/5
Enastående
Publicerades 26 dec. 2023
It was a great room ever highly recomended i love the room and the facilities
Översätt
Svar från boendet: Dear Guest, Thank you very much for choosing to stay with us and we truly appreciate your valuable time to share your comments.Wishing you many happy returns for the coming holidays.
Gästanvändare
Tvåbäddsrum med privat trädgård
Bodde på okt. 2024
Familj
1 recension
4.2/5
Mycket bra
Publicerades 2 jan. 2025
Nice location
Översätt
Svar från boendet: Thank you for your feedback! We're thrilled to hear that you enjoyed our location. We hope to welcome you back soon for another great stay!
Jay yoshi
Tvåbäddsrum med stadsutsikt
Bodde på mars 2022
Res med vänner
7 recension
5.0/5
Enastående
Publicerades 24 apr. 2022
Was great vacation… the food was nice too
Översätt
BlissOctavia
Tvåbäddsrum med privat trädgård
Bodde på apr. 2022
Familj
2 recension
5.0/5
Enastående
Publicerades 21 maj 2022
We have stayed here twice! It’s so nice and I love the hosts and staff! The location is so close to everything and the pool is so fun.
Översätt
Jacky Nakata
Tvåbäddsrum med stadsutsikt
Bodde på feb. 2023
Familj
1 recension
5.0/5
Enastående
Publicerades 29 mars 2023
excellent hotel
Översätt
Svar från boendet: Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
Svar från boendet: 感謝您選擇入住沖繩北谷希爾頓度假酒店,併為我們作出詳細的點評。我們十分抱歉在您入住期間有不愉快的經歷。在希爾頓,我們一直努力確保每一位賓客都受到關愛、尊重和無微不至的照顧。您的反饋將幫助我們提高並實現我們的品牌承諾。賓客的滿意度對我們十分重要,我們也努力確保所有客人都享受到滿意的住宿體驗。衷心希望我們能夠有再次為您提供服務的機會,也歡迎您隨時聯繫我們告知您的任何意見或者建議,我們將不斷提升唯您獨享的奢華體驗。
Svar från boendet: 感謝您選擇我們的酒店並分享您的入住體驗。很高興您喜歡房間的寬敞和安靜環境,同時也感謝您對我們工作人員熱情服務的認可。我們始終致力於為客人提供最好的建議和幫助,讓您的旅行更加愉快。關於附近空軍基地的噪音,給您帶來不愉快的經歷,我們向您致歉。您再次光臨時,請務必隨時讓我們知道您的困擾與需求,我們將竭誠為您服務,以確保每位客人都能享有舒適的休息環境。酒店全體員工真誠期待您再次光臨,祝您旅途愉快!
Svar från boendet: 感謝您選擇我們的酒店並分享您的入住體驗!我們很高興聽到您對前台服務的滿意,以及我們酒店的便利位置。能夠為您提供舒適的住宿環境和周邊訊息,是我們的榮幸。同時,感謝您提到的交通便利和周邊設施,我們會繼續努力提升服務質量,確保每位客人都能享受到愉快的入住體驗。我們真誠期待您再次光臨,祝您旅途愉快!