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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.3
Service4.5
Renlighet4.4
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Traveler Peter Tang
Havsutsikt Rum Typ A
Bodde på apr. 2024
Familj
26 recension
2.5/5
Publicerades 11 apr. 2024
Okinawa Sunset Beach Hotel
Location - 9/10: The hotel is located right next to American Village, just a 2-minute walk away.
Service standard - 5/10: The service level of the front office staff indeed needs improvement. There was a night when the parking spaces were full, but the staff did not assist me, even though he was just standing at the corner smoking and talking with his colleague. Additionally, there was no housekeeping or room makeup service during our 2-night stay, which was very disappointing. We did not expect there to be no room makeup service; they could have informed us in advance if it was not provided. However, the breakfast was great, and the two older ladies in the restaurant provided us with excellent smiles and service. The scores are for those ladies.
Room - 7/10: The rooms are spacious, and the sea view looks exactly the same as the pictures on the website. However, the design does not look like it is from 2018 and seems a bit old.
I would give a score of 5/10 and do not recommend staying at this hotel if you wish to be near American Village.
地理位置 - 9/10:該飯店位於美國村旁邊,距離美國村僅需步行2分鐘。
服務水準 - 5/10:前台工作人員的服務水準確實需要提高。有一晚停車位已滿,但工作人員卻沒有幫助我,即使他只是站在角落抽煙和和同事聊天。此外,在我們入住的兩晚期間,沒有提供客房清潔或整理服務,這令人非常失望。我們並不希望沒有客房清潔服務,如果不提供,他們應該提前告知我們。然而,早餐很棒,餐廳裡的兩位年長女士提供了優秀的笑容和服務。這些評分是給那些女士們的。
客房 - 7/10:客房寬敞,海景與網站上的照片完全一致。但設計看起來不像是2018年的,有些陳舊。
我會給5/10的評分,如果你希望靠近美國村,不建議在這家飯店入住。
Översätt
Svar från boendet: Dear valued guest,Thank you for taking the time to share your feedback regarding your recent stay at Okinawa Sunset Beach Hotel. We sincerely apologize for any inconvenience you experienced during your time with us.We deeply regret that our front office staff did not meet your expectations in terms of assistance with parking and overall service.We also apologize for the lack of housekeeping and room makeup service during your stay. Your feedback is invaluable, and we will work to improve our communication with guests regarding service offerings to prevent similar occurrences in the future.We are delighted to hear that you enjoyed the breakfast and that the service provided by our restaurant staff met your expectations. Your compliments will be passed on to the team members mentioned.Regarding the room, we appreciate your feedback regarding the design and will take it into consideration for future updates and renovations.We understand your disappointment and regret that we did not meet your expectations. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience that reflects the high standards we strive to uphold.Thank you once again for your valuable feedback.Warm regards, SUNSET BEACH HOTEL
Van Gott
Utsikt över havet rum typ B
Bodde på dec. 2023
Ensamresenärer
3 recension
5.0/5
Enastående
Publicerades 20 dec. 2023
It is the first building in front of the Sunset Beach, you can enjoy the sunset set in your room, as the rooms are equipped with sitting chairs beside the sliding doors of the balcony. The staffs are very polite and helpful, their English is so good which helps a lot. Will definetly recommended to others. However, it would be perfect if a lamp was provided on top of the desk beside the TV, as that corner of the room is farely dark.
Översätt
Svar från boendet: Thank you very much for staying at Sunset Beach Hotel.We would like to thank you for your compliments towards our staff.Also, I wish there was a lamp on the desk.We will consider installing lamps.From now on, all of our staff will continue to work hard every day to ensure that our customers have a comfortable stay.Thank you for your high evaluation of our hotel.Thank you for your valuable feedback.
Gästanvändare
Havsutsikt Rum Typ A
Bodde på nov. 2023
Res med vänner
1 recension
4.2/5
Mycket bra
Publicerades 5 nov. 2023
Nice view, and convenient location, good hygiene
Near american village
Översätt
Svar från boendet: Thank you for your kind words about our hotel ! We're delighted to hear that you enjoyed the beautiful view and found our location convenient. We take great pride in maintaining a high standard of hygiene, and it's wonderful to know that you appreciated it. We hope to have the pleasure of welcoming you back to the Sunset Beach Hotel in the future.SUNSET BEACHE HOTEL FRONT KRISH
Chin Meng
Utsikt över havet rum typ B
Bodde på dec. 2023
Familj
13 recension
4.5/5
Utmärkt
Publicerades 21 dec. 2023
This is a spacious room suitable for a family of 4. The room is clean and location is very central. To book the breakfast, one need to reserve the day before at 6pm. Nonetheless there are lots of breakfast choices around the hotel. It is directly outside the beach area which unfortunately is under renovation work until further notice.
Översätt
Svar från boendet: Thank you very much for staying at Sunset Beach Hotel.Hotel breakfast is available by reservation only.The menu mainly focuses on Okinawan cuisine, but also incorporates Western cuisine, making it a menu that will satisfy even those staying multiple nights.There is American Village right next to our hotel, and there are many restaurants within walking distance where you can enjoy breakfast or lunch.Unfortunately, Sunset Beach Hotel is currently undergoing renovation work.By April, the beach will be more beautiful than ever.Also, please come and see us.All of our staff will continue to strive to ensure that our guests have a comfortable stay.
KK 2232
Utsikt över havet rum typ B
Bodde på feb. 2023
Familj
6 recension
5.0/5
Enastående
Publicerades 19 mars 2023
The hotel room is very big compared with other hotel in japan. The balcony is big and the beach view there is nice. I like the design of the room as the bath tub and the toilet are separate.
The room location is good, it is in the centre of American Village, you can visit there easily, the night view of the Village is also great.
Översätt
Svar från boendet: Thank you for staying at Sunset Beach Hotel. We would like to thank you again for your wonderful reviews. Next time you come to Okinawa, please visit Sunset Beach Hotel. All the staff are looking forward to seeing you again. SUNSET BEACH HOTEL KRISH.
Yu Ching
Havsutsikt Rum Typ A
Bodde på juli 2023
Familj
5 recension
5.0/5
Enastående
Publicerades 19 juli 2023
Located at the beach . The view from the room so nice. Very convenient to go consuming in the American Village. Parking is free and sufficient slots .
Översätt
Svar från boendet: Thank you very much for staying at SUNSET BEACH HOTEL. Also, thank you very much for the high evaluation of our hotel. We hope you had a wonderful time during your stay. American Village is about a 2-minute walk from the hotel, and there are many shopping and restaurants. Sunset Beach is Infront of the hotel, and Sunset Beach Park is a great place for evening picnics.You can also enjoy a picnic in the evening at Sunset Beach Park. You can park 35 cars at the hotel, but if it fills up, there is a free parking lot in Chatan Town, a 5-minute walk from the hotel, where you can park 500 cars.we hope you will visit us again. We all look forward to seeing you again. SUNSET BEACH HOTEL FRONT SHRESTHA
Adobemom
Havsutsikt Rum Typ A
Bodde på maj 2023
Par
2 recension
4.7/5
Otroligt
Publicerades 15 maj 2023
Food (breakfast) was Local style, delicious, and perfect!
The room was a bit old, but big space and great view! We lived in third floor, we can saw the sea and sunset!
Översätt
Svar från boendet: DEAR Adobemom Thank you very much for staying at SUNSET BEACH HOTEL. Also, thank you very much for the high evaluation of our hotel. We hope you had a wonderful time during your stay. We are glad to hear that you often say that the breakfast was good with a set menu of Okinawan dishes.Everyone said that the sunset view and location is wonderful did you got an opportunity to view sunset from the room. We will do our best to provide you with even better service in the future and we hope you will visit us again. We look forward to welcoming you again.SUNSET BEACH HOTEL SHRESTHA
TracyL
Utsikt över havet rum typ B
Bodde på juni 2023
Par
3 recension
5.0/5
Enastående
Publicerades 16 juni 2023
Good!
Översätt
Svar från boendet: Thank you very much for staying at Sunset Beach Hotel.We would also like to thank you again for taking the time out of your busy schedule to write a review with a perfect score.We are glad to hear that you enjoyed our hotel.We will continue to strive to provide you with even better service in the future, and we hope you will visit us again. We all look forward to seeing you again.SUNSET BEACH HOTEL FRONT SHRESTHA