Sonesta Select Chattanooga Hamilton Place

反正我是不會再住第二次了

The pool area was clean. Comfortable. The lobby was clean. The laundry was up to date and clean. The room was a bit tired and not sanitary. The bathroom tub had leaked out into the wall and the paper was peeling and scary to look at. Likely mold under. The tub around the edges and under the faucet was moldy. The noise from the rooms next door was extra loud, like no barrier. The mattress hard. Pillows were soft. Location good. Outdoor appearance good.

The place overall was excellent. The employees were helpful and polite. The room was exactly the one I reserved and it was very comfortable and clean.

When I got to the hotel they couldn't find my reservation. I waited for an hour in the lobby while ******* tried to call and work with them, but after an hour and 4 transfers through an out-of-country call center ******* was told for me to cancel the reservation and get a refund. Luckily i was checking in early and had time to get another hotel for the night, but this could have REALLY screwed up a trip I'd it was the main stay for a multi-day trip. The front desk was nice enough trying to help, but I'll never trust making reservations with them again.

The staff was amazingly helpful. Very quiet location and convenient to EVERYTHING!

I like it is a good place in case you stay with your puppy