Premier Inn Chelmsford (Boreham)

We chose this hotel because of its close proximity to London. The reception staff were very helpful and welcoming. The rooms were clean and comfortable however, what made this stay special was the very friendly restaurant staff at breakfast the following morning. The chef was working very hard, and the two ladies who were attending to guests and clearing tables were very amenable and approachable. In particular Jasmine who was lovely. When she found out it was our daughter's birthday she brought a little bag of goodies for her which was much appreciated. Well done Premier Inn for employing such wonderful staff!

Really friendly staff, made you feel very welcome. Clean and comfortable room no hassle or fuss. Easy check in and out. Would recommend

Room advertised as having aircon but was very poor even on the highest setting. Temperate was 28 degrees. Didn’t sleep at all and couldn’t be moved as hotel was full. Shouldn’t advertise aircon as a feature when it clearly doesn’t work. Asked about a refund, was given a card and told to “fill in a form” nice of them to pass this onto the customer when they should have dealt with it there and then. I always thought premiere inn was a cut above the budget hotels, but I think the quality is slipping. Room had a strange smell, old smoke, just a very poor experience. Won’t stay again.

There's little worry writing about Tue accomodation. I always know I can rely on Premier Inn for a very comfortable bed, clean and tidy accomodation and I've never let down. However, having been to many different Premier Inns in many parts of the UK I'm genuinely impressed at.how friendl and attentive every single member of staff was during my stay. Every single cleaner, cook, receptionist etc. was cheerful, and seemed genuinely happy to see you. I'd recommend this hotel without hesitation.

One of the comfiest beds i have slept in for a long time . Very peaceful and a comfortable room would defiantly go back . The staff very friendly and helpful . Thurley enjoyable stay , did not use the restaurant as external to main building . Thanks to all for lovely time .

Lovely stay and friendly staff including Anne at Reception desk on welcoming us, she went abovevand beyobd. In addition the catering team for breakfast were great. Catered for gluten free dietary requirements. Rooms were clean and tidy. Onsite parking available.