Chengde Lan Horizon Hotel (Mountain Resort) recensioner

Very good service and room, will like to come back again. Highly recommend to friends.

The hotel was really lovely, especially the location was top class being close to the river and to the palace as well as the city centre. The staff was really helpful and friendly as well. As for the room it was spotless and even though we got given a smoking room it didn't smell. All in all pleasant experience.

Went with my wife during the October 7 day holiday . Our normal go to place was the Phoenix hotel that was booked. Place was ok. I say a 3.5/5 Service was good they told us about some tours they offer discounts on and a cool show about an emperor that has like 300 actors in it. Was cheaper than just buying it at the location I booked this because my wife said it was more “central” it was not. Kind of in the middle of nowhere tho near a temple we did visit. The other hotels are near the river and you can walk and see some real nice bridges and lighted up streets. The photos make the building look really cool. While the photos aren’t fake it’s way smaller than I thought it would be. The room itself was kind of small. Like half the size of the phoenix hotel and is only 4 floors so not much of a view. Mine was of a parking lot. Bathroom was nice the toilet was automatic and had a heated seat. No breakfast. Bed wasn’t all that comfortable and not much of a view. Did have a shopping center next door and taxis stopped near it. Kind of pricey but that was because of the 7 day holiday they had. I stayed at phoenix the week before and it was 200 rnb cheaper, nicer, more modern, twice the size, nicer shampoo/soap and had free breakfast.

the hotel grounds is very nice but there is nightly stage performance on site in summer which is noisy with music from 1830 and ends at 2200, the noise spoils the experience for guests who want a quiet peaceful retreat on the grassland!

Concierge Liu Hong & her colleague Ms Liu were superb in their recommendations on the better attractions.

The hotel was superb! Really enjoyed the stay! Thank you!

Very nice.

出來旅遊選擇了就近出遊，都説承德是個寶地，果不其然，百裏挑一選擇的酒店讓我十分驚喜，入住的時候想要個陽面安靜的房間，前台人員非常積極的為我安排了，房間也是十分乾淨舒適，讓我這個旅程十分完美，下次入住依然會選擇嵐海酒店。

旅行路過承德，抱着體驗心態選擇這家嵐海酒店，果然沒讓我失望，首先是前台小姐姐們服務非常貼心，辦理入住速度也很快在不論我提出怎麼的問題都能熱情且耐心的為我解答，進入房間乾淨整潔現代感十足前程小度語音智能，早餐也很符合胃口，一家值得推薦給大家的酒店

房間不錯 全屋智能設備 服務態度很好 酒店餐廳用餐口味滿意 距離景區很是方便 停車場方便停車 整體很是滿意 下次再去還會選擇

1:床上用品枕頭比較舒服、但是1.8米的床感覺有點小、有點像1.5的床、不是很舒服。 2:專門接待旅行團的、有點吵、3:衞生間的淋浴不是很好用、頭頂花灑一開、亂噴、控制水温把手比較松、稍微往左一動就熱、在往右一動又冷、整體看很一般、性價比不高 不如市中心酒店方便、周邊吃的很少。

酒店旁邊有大超市，房間衞生乾淨整潔，隔音效果挺好的，前台後工作人員服務態度不錯，酒店停車場大，停車方便，

套房卧室的景色很不錯，但是大廳看不到河實在是個缺陷。第一天入住由於行李較多，前台小哥哥修俊傑幫忙拿到房間。服務員比較一般，第3天一直催促要來做衞生，我們出門後確連卧室的垃圾都沒倒，第四天要離店了，上午遇到我們問我們是否需要打掃，我説不需要，晚點要退房了，又問我什麼時候退房，回答晚一些，出去走了一圈回來，又問我幾點退房，感覺像是要把我趕走。退房的時候前台索要房卡，我想留個紀念，告訴我一張房卡30元，於是我覺得沒有必要了。

首先要誇一下這個酒店的早餐！真不錯。品類多，補得快，味道也不錯！ 服務：差到極致！從辦理入住開始，前台就耷拉着臉！我個人覺得如果你不高興可以不來上班，沒必要給客人看你不高興的臭臉！其次我辦理入住的時候提出了不想要周圍有小朋友的房間，這位前台告訴我不能透露顧客訊息，可是親，我知道人家訊息幹啥！我衹是想要安靜一點！！！你有被迫害妄想症吧！ 設施：再説到設施，三十多度的温度，竟然沒有空調，凌晨三點半和家人被熱醒！得虧有一個能開一條縫的窗户！！！下樓問了才知道衹是送風不是製冷！！！屋裡特別幹，有一瞬間我都想下樓睡在車裡！！！最起碼涼快！！！ 衞生：最後再説下衞生，一眼看上去沒什麼問題，我定了雙床，帶了兩套睡袋，有一個睡袋帶小了，我老公就把大的給我了，他用的小的，可是太小了，內固定住，最後他直接接觸睡在了床上，第二天醒了以後發現腿上有一些小紅點很癢，這一點就要看大家是否在意了，和個人體質有關