Chengdu Tianyue Jiayi Apartment (South Railway Station Store)

I might be biased but it was not a great stay for my family. I will state the facts below for the reader to decide - Multiple broken things in the room including but not limited to .... the shoe rack shelves were broken, the living room window handle was broken hence unable to lock out the cold air, the whole toilet bowl was loose, sofa and floor was not clean - We reported to the owner on some of the issues and they did want to send someone to fix the broken window handle......but we wouldn't have time as a tourist to wait around - Throughout the stay (5 nights), there was no housekeeping and change of towel. We did ask the auntie and the owner also shared that there will be housekeeping.... - The trash bin was full and the floor was dirty, and the owner told us the auntie forgot to clean.... - Fortunately, the owner was responsive when we requested for new towels and amenities (eg. Water) - The room does not look newly renovated, new or clean. Very worn and used... - The location and area is good - The shower is using a water tank, so ration the water if there's a lot of people staying - Do take note that the condo does not allow food delivery up to the unit, you need to go downstairs to take - There are 2 convenient stores and 1 fruit stall downstairs P.s. the sofa was really dirty...

Good location. The owner was kind to allow us late check out. I'm happy with this service apartment

The host is very efficient and very quick to answer all our requests. So easy to talk to and will even reply in the middle of the night, truly an excellent service.  Although the room smells of cigarette smoke but it is clearly written on the booking page, we are not just used to it. The host immediately gave a scent spray to remove the smell. The ayi is so nice too, always available to deliver our request right away. The washing machine was a big plus, it made things easier for us not a mafan anymore to find a laundry shop. And they even provided the liquid washing machine soap. The refrigerator also big, everything we needed for our stay were in that room.  The location is just perfect for us, so cheap to take didi to places we went to. Highly recommended!