Ni Hao Hotel (Chengdu Tianfu Square Subway Station Museum)

We got offered to stay at the hotel “JiHotel” upstairs on 8th floor as there’s not enough room available for us to check in, overall great services from front desk, nice room amenities and design, good location as it near to metro and bus stations

I really appreciate the small young lady with the glasses at the front office. She was extremely helpful & very accommodating during check in and check out even though there was a language barrier between us but she really put full effort to help accommodate me from the room, ordering late night food, translating words, etc. Also appreciate the other front office member who is a short young man that helped me out with my laundry with washing & drying a few nights ago at 3am. Also have to appreciate the housekeeping team for always cleaning up the rooms daily with full service. I would stay again, as the service value is of good standard. This is my first review as I’m normally picky with hotels, this one deserves 5 stars in all aspects. Good location, convenient to walk to the massive underground mall right across the street. Thank you to the small lady with glasses for the panda doll as I will give it as a souvenir to my puppy.

Located slightly above Tianfu Square Metro Station and Chengdu Museum, it is with walkable distance to many places of interest. Right below the hotel, there's a pharmacy and a Kongfu Panda souvenir store with lower price than tourist places. The hotel is new, and we're greeted with helpful & courteous staffs throughout our 5D/4N stay. Best of all, this hotel comes with free laundry room with a commercial washer, dryer and steam iron. There's a lounge, gym room, luggage deposit room, and a breakfast buffet area. Best of all, the room comes with heated toilet seat, auto flush system and double lock room door. Will book this hotel again on my next Chengdu visit. 10 stars...👍🏻

Amazing room, even without windows (didnt realize it when I booked). Amazing breakfast, shower, bed and staff. Only thing to improve is that air con is central and you cant cool the room as you wish - even with the hotel providing fans, very very warm.

Some real thoughts I have for the hotel(Not so good part): 1) Idk how wrong order can be delivered together with my parcels using the robot to my room. Hopefully the management can improve on this. 2) The pointers for using the different electric appliances such as air con and the lights, not labelled, so it's quite messy when guests try to use them. 3) Instead of normal cups, they provided us with paper cups instead, maybe cos trying to save planet earth? But paper cup may not be the best when using it to gargle after brushing teeth. Maybe could specify first under the hotel amenities in trip.com 4) Multiple hotels share the lifts, so it gets very busy during peak period, might need to wait for minutes before the lift gets down. Good Part: 1) Staff were pretty nice, tried asking for a room upgrade, but got rejected due to full room. But it was kind of them to try upgrading the room for me. 2) Taking your special request as much as possible before the stay in the hotel. I told them that I would want a quiet room, and they really did arrange a quiet room due to renovation work caring out in a side building, had a notice sign at the front desk and will also verbal tell guests as well about the issue. Would also use translation tool to ensure you understand everything and also more than willing to serve you if you have any questions. Overall the stay here has been pretty good, staff at the front counter tries their best to help you solve issue. Although recently opened/renovated, still feels there is much to improve for amenities as well as staff management.

A newly renovated hotel. Very convenient location and clean. There are 2 types of rooms, one with real windows (cooling) and one with windows looking out to a void space (can be stuffy). Service staffs are very helpful and have recommended good hotpot places.