voco Chengdu Chunxi Road

Min första upplevelse med Vocal, ett varumärke inom InterContinental Hotels Group, var helt fruktansvärd. Rummet, som kostade nästan 800 yuan per natt, såg designerinspirerat ut, men allt var otroligt obekvämt, opraktiskt och till och med otympligt. Handfatet var så litet att det inte rymde alla mina personliga toalettartiklar, och vatten från handfatet stänkte över hela golvet och lämnade ett stort, vått område. Personalen i receptionen var helt ohjälpsam och saknade all kundservicemedvetenhet. De förstod inte enkla incheckningsförfrågningar och reciterade bara sin jargong. Till exempel sa de att de inte hade engångshandskar och att frukten som ingick i mitt rum saknades. Jag ringde flera gånger, och de sa att de var tvungna att kontrollera med sin chef eftersom de glömt att ta med den. Vad är poängen med att ringa tillbaka efter att jag har checkat ut om de inte åtgärdar problemet medan jag bor?

Vi bodde där över nyårsafton. Rummet var långt och smalt, och hotellets läge var ganska bra. Ljudisoleringen var dock helt hemsk!! Rummet vette mot gatan, och även med stängda fönster var det fortfarande väldigt bullrigt. Man kunde tydligt höra ljudet från sängen nära fönstret på natten, vilket gjorde det omöjligt att sova gott! Frukosten var okej, med lite snacks från Chengdu, men utbudet var inte särskilt omfattande.

Service and cleanliness. Mia was extremely helpful at the reception and was able to help me with my requests.

The location is perfect, walking distance to Chunxi road area, convenient transportation. Looks like the hotel was newly renovated I like the interior design, room is spacious as well. The best part is the warm people at the front desk, helped me receive and store my packages, also provided a lot useful advice for exploring the city, a big thank you to Yan and her colleagues!

We had a very comfortable stay at voco Chengdu. The hotel’s location is just perfect on Chunxi road. The interiors are modern, bright and very thoughtfully done. Great breakfast and the afternoon tea adds a special touch. Would stay here again.

Voco is giving luxe vibe without the premium tag! The location is very convenient, right in the city center, close to Chunxi Road and only about 10-minute walk away. Room is clean, and the bedding is also very comfortable. Front desk/personal butler was very attentive and helpful with my needs! Not to mention the delicious complimentary afternoon tea! Great variety for breakfast too! Overall, it was a great experience, will definitely stay here again!

We had a wonderful stay! The room was incredibly spacious and tastefully decorated, making it feel both comfortable and welcoming. The buffet breakfast had a decent spread with plenty of options to choose from. The hotel is also perfectly located in Chunxi Road, just a short walk from IFS, which made exploring the city so easy.

We stayed at the room with 2 queen beds, size wise: room is very very new with 2 queen beds, size of room is fantastic big and for the amount paid, its defintely very worth it! Walk way/ corridor is very wide and posh, instagrammble hotel. No weird smell, neither is there any musty moldy smell. Defintely smoke free and clean everywhere. No mozzies. We love the room :) Mina has been my 小管家, she has been very approachable and very responsive via wechat. Overall experience is fantastic. Worth trying for the cost of this hotel. Thanks Mina!

Good location, easy to walk around to explore Friendly staff gf swrcice from door to room