Mercure Chengdu Chunxi Taikoo Li

The check in process with quick and smooth with the assistance of 小吴⭐️⭐️⭐️⭐️⭐️ A 6 year old hotel but maintenance is great that I would actually think it’s a 2-3year old hotel. Room was a decent size with ample space to manage luggage and shopping goods. I had good sleep on all nights in the hotel, the bed, pillow was really comfortable. Location wise it’s a stone’s throw away from chunxi road with IFS and Taikooli just around the corner. At night there are food stalls just around the hotel entrance so perfect to try some local street food. The first night, we encountered some issues with the centralized aircon which was swiftly and professionally managed by 刘棚. He ensured that we had a comfortable stay, and was very patient throughout. ⭐️⭐️⭐️⭐️⭐️ Follow up was done by 小吴via WeChat to make sure we are good and comfortable with the new room. the hotel is definitely worth the stay, but the best asset would definitely be both 刘棚 and 小吴， I too wish I could hire staff that are so professional and dedicated as both of them. Thank you both!

On our first leg of china trip, we visited Chengdu first. Upon arriving Mercure hotel, we were really tired since it was already night time. However, Xiao Jia, who served us, had really brightened us up. She gave us bottles of warm water, and gave us a room to our preference. She was also responsive and very helpful when we contacted her over wechat. Even when we left to visit other parts of Sichuan, she asked if the room was to our liking, or if there is anything they needed to do to improve themselves. The room was really clean and quiet for our daily rest. Even the cleaning lady was super friendly. Although it was a bit of walking distance from Chunxi road, but it was not a problem to us. I would recommend this hotel and thank you Xiao Jia for the great hospitality!

Nothing much to complain about. Apart from the slow lift service(guess the hotel is too huge) Sufficient laundry And gym machines . Breakfast buffet had a huge variety and crowded but taste wise was ok. Service was good. Afternoon tea provided was great! Gave pandas when check out. Recommended us food places to go near hotel. Room was comfortable and clean. Everything was working well. Best hotel stay during my 1 week in sichuan , I slept well. Will book again