No.5 West Section 1 of 2nd Ring Road, Wuhou District, Chengdu, Sichuan, 610041, ChinaVisa hotellinformation
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Gästrecensioner
4.7/5
Enastående
2246 recension
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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.7
Renlighet4.7
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Vänlig personal i receptionen(442)
Lätt att ta sig runt(349)
Utsökt frukost(308)
Nära tunnelbana(174)
Utmärkt för affärsresor(82)
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Har familjerum(32)
Utmärkt restaurang(19)
Negativa recensioner(56)
Zeeshan
Standardrum (2 sängar)
Bodde på jan. 2025
Affärsresenärer
3 recension
4.5/5
Utmärkt
Publicerades 20 feb. 2025
I recently stayed at the Holiday Inn Express Chengdu Wuhou and had a wonderful experience. The hotel is exceptionally clean, which made my stay very comfortable. The staff were incredibly friendly and helpful, always going above and beyond to ensure everything was perfect.
I would especially like to commend the front desk staff, particularly a lady named Amy from the Front Office Department. She was very professional, courteous, and made check-in and check-out a breeze. Her warm and welcoming attitude truly stood out and added to the overall positive experience.
I highly recommend this hotel to anyone visiting Chengdu. The combination of cleanliness, excellent service, and a great location makes it a top choice for travelers. I will definitely stay here again on my next visit!
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our cleanliness, location and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team
Janek Traveler
Standardrum (2 sängar)
Bodde på sep. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 15 jan. 2025
Great hotel in a very good location. Close to the metro, shops. Very comfortable beds, good breakfast and helpful staff.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our breakfast, location and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team
Gästanvändare
Superior-rum i queensize
Bodde på jan. 2025
Familj
1 recension
5.0/5
Enastående
Publicerades 20 feb. 2025
Staff is very nice. Did everything they could to insure a pleasant stay. We had a king size bed reserved. Xiao Tang suggested getting a standard and pushing beds together. Worked out much better. Cleaning staff was very conscientious and did an awesome job. Like other people said, the breakfast is excellent. They kept bringing food out up to the last minute. The variety and quality was very good. The locating is on Second ring road next to metro station. Very easy to get around. Thanks to the staff and especially Xiao Tang!
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our breakfast, location and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team
Gästanvändare
Standardrum (2 sängar)
Bodde på okt. 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 15 nov. 2024
The reception is very friendly and warm-hearted, especially Miss Chen. The room is always very clean and neat. The location is also convenient. I can go to anywhere with encountering traffic jam. Highly recommended.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team
Gästanvändare
Superior-rum i queensize
Bodde på okt. 2024
Res med vänner
2 recension
4.2/5
Mycket bra
Publicerades 22 jan. 2025
Had a good stay at the Hotel, the front desk office 小易 had been very helpful in introducing the hotel vicinity for us to go for shopping and meals.
Översätt
Svar från boendet: Dear Guest.Thank you for staying at our hotel and I am happy to hear that you enjoyed your stay with us. I will be sure to pass on your favorable comments to our staff, especially the ones you mentioned by name. We look forward to seeing you again and hope you will come soon!Sincerely.IHG Social Listening Team
TNZZA
Standardrum (2 sängar)
Bodde på mars 2024
Familj
5 recension
5.0/5
Enastående
Publicerades 20 apr. 2024
I'm From Thailand
The room is very quiet even though it's near the expressway and right at the intersection. Walk 200 meters from the MRT and there's nothing lonely on the walkway. There's a lot of food. The street behind the hotel has Street Food, LocalSupermarket, Lawson, and restaurants. It can be said that it's complete. Carrefour is about 500 meters away. As for the hotel, the atmosphere is good. The rooms are good, spacious, and very clean. Housekeeper cleans and replenishes food and water. Make a new mattress every day.
If we come back to Chengdu again, we will come back to stay here again. Overall, very impressed.
Översätt
6/10
Svar från boendet: Dear Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,IHG Social Listening Team
SQ.C
Superior-rum i queensize
Bodde på feb. 2024
Par
10 recension
5.0/5
Enastående
Publicerades 10 mars 2024
Holiday inn express is always my first choice whenever I go travel. Like their wide selection of breakfast spread, of course room cleanliness is also good. 2 types of pillows provided - 1 firm 1 soft, i usually like to sleep on the firm one while soft one for hugging. Blanket is also soft and comfy. Fridge is also provided which is a must for me as I like to topup drinks/beers in room. Location of this hotel is facing main road, if u don’t mind to explore abit, walk behind the hotel you will find whole stretch of local shophouses with a few grocery shops, bakery, eateries etc.
Översätt
Svar från boendet: Dear Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team
Irishabroad
Superiorrum (dubbelsäng)
Bodde på juli 2024
Ensamresenärer
13 recension
3.0/5
Publicerades 5 aug. 2024
The room smelled really bad and the AC was not cold enough. Staff were nice but the hotel is old and not clean enough.
Översätt
Svar från boendet: Dear Guest,Thank you for staying at the Holiday Inn Express Chengdu Wuhou. We sincerely apologize for any inconvenience you experienced during your stay. We regret that our service did not meet your expectations, especially regarding the odor issue you mentioned, which may have been caused by recent rainy weather leading to humidity. If convenient for you, please contact our Front Office Manager, Vivan, to discuss this further. Your feedback regarding the air conditioning has been forwarded to our Housekeeping team for immediate attention, and we will enhance our inspection processes for room facilities.Throughout your stay, if you encounter any issues, please do not hesitate to contact our front desk staff, who are available to assist you promptly. We place great importance on the maintenance of our facilities; earlier this year, we renovated all guest rooms, and we will continue to seek improvements to provide a more comfortable and enjoyable stay experience for our guests.We appreciate your recognition of our service and assure you that we will strive to maintain high-quality service and excellent guest standards. We look forward to the opportunity to welcome you back to our hotel. Wishing you a pleasant journey and many joyful moments ahead!Sincerely,IHG Social Listening Team
irene lam
Standardrum (2 sängar)
Bodde på maj 2024
Res med vänner
8 recension
5.0/5
Enastående
Publicerades 22 juni 2024
Very good n helpful services, we are very happy and satisfied for the stay in this holiday inn express
Översätt
Svar från boendet: Dear Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,IHG Social Listening Team
Gästanvändare
Standardrum (2 sängar)
Bodde på apr. 2024
Par
1 recension
4.0/5
Mycket bra
Publicerades 29 maj 2024
The overall experience was good except that the staff should be trained to inform hotel guests especially those from overseas like us about the available transport options to visit the city and beyond. For example, we had spent RMB150 over 2 days in taxi fares before we found out on our own that the nearest subway station is just a 5 minute walk away. The staff had even watched us waited more than 5mins for a taxi they helped us to book!
Översätt
Svar från boendet: Dear Guest,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,IHG Social Listening Team
Jackson TJY
Standardrum (2 sängar)
Bodde på aug. 2024
Familj
8 recension
5.0/5
Enastående
Publicerades 4 dec. 2024
Place are clean and hotel staff and kind and helpful.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team
Gästanvändare
Superior-rum i queensize
Bodde på okt. 2023
Ensamresenärer
21 recension
4.2/5
Mycket bra
Publicerades 18 nov. 2023
Greet by friendly and helpful staff. The hotel room is clean and comfortable . Very good breakfast . Value for money for my stay. Excellent location!
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service, breakfast , location and the room made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team
Anonym användare
Superior-rum i queensize
Bodde på okt. 2023
Ensamresenärer
8 recension
3.0/5
Publicerades 27 nov. 2023
Don’t expect much for the food. The wifi had very poor connection that totally unconnected. Location was good.
Översätt
Svar från boendet: Dear Guest,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can make improvements. If you have any questions during your stay, please feel free to contact our reception, we will do our best to provide you with service and assistance! We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,IHG Social Listening Team
Gästanvändare
Familjevänligt rum
Bodde på aug. 2023
Annat
10 recension
5.0/5
Enastående
Publicerades 23 sep. 2023
Great service; very friendly and accommodating staff! Definitely will come back again.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening
GaryK
Bodde på dec. 2022
Familj
20 recension
3.0/5
Publicerades 24 jan. 2023
The check-in in holiday inn hotels always takes a long time. If they ask us to show the visa amd last entry pages, it will take much faster than to go through all the pages. Besides they asked some really wierd questions like which city dontou come from, where will you gi next, that is absolutely not their business.
The price of the room was really good and considering that it was really close to subway and it was really easy to get downtown, it was still worth staying there.
The breakfast was both western and Chinese. And was not bad at all
Översätt
Svar från boendet: Dear Guest, Thank you for staying at our hotel and for your kind words about our location and breakfast. We hope you will have the opportunity to communicate with us and give us more valuable suggestions. We will do a good job in every aspect of our service to meet your high expectations of the hotel!Best regards,IHG Social Listening Team