The Ritz-Carlton Chengdu

We had an absolutely wonderful stay at The Ritz-Carlton, Chengdu. The service was exceptional from the moment we walked through the door until the moment we left. The rooms were beautiful and elegant, with an amazing view over the city, and the food was absolutely exquisite. Every part of our stay felt special, and the level of service really lived up to the Ritz-Carlton name. We will definitely be returning in the future. A truly five-star experience that we can highly recommend!

Amazing experience for our honeymoon. The staff at the club lounge is super friendly, the food is good – and the view over the city is fantastic.

I have always enjoyed staying at The Rtiz-Carlton. However, this time was remarkably exceptional. After a long day at the mountains, my friends and I needed a good rest. We were so touched by the hospitality and greetings from every hotel staff there. Checking in was a brisk process by Mr Owen Wong. He was attentive with my special request and escalated it to the hotel manager, Bruce Ma, whom upgraded our stay. The breakfast had a variety of spread, which was worth looking forward to every morning. Finally, I was so impressed by how the hotel had a unique fragrant smell. Thank you for making our stay an unforgettable one!

It was great, we loved it. Especially, cleanliness, service and delicious breakfast.

hotel located in the center of chengdu. lobby is on 25th floor. rooms are above, have very nice view. lounge was wonderful. staffs are very attentive and kind. if you are lucky, u can experience the tea performance at lounge. loved cappuccino with latte art.

Beautiful hotel, great service, excellent breakfast and great amenities

Loved the stay! The room is spacious and clean and dry. Bed is comfortable. The view is good cus the hotel is located from 25 - 40 floor of the building.

My stay at The Ritz-Carlton Chengdu was just acceptable overall. The location is fantastic, close to Chunxi Road, and the room was clean and comfortable. The 24-hour gym was convenient for me. However, the service felt inconsistent. Some requests took longer to handle than expected, and the breakfast selection was underwhelming for a luxury hotel of this standard. The pre-authorisation deposit refund process was also slower than I anticipated. It was a fine stay, but the experience didn’t quite live up to Ritz-Carlton’s premium pricing and brand reputation. I might consider other options next time I visit Chengdu.

We enjoyed our stay in The Ritz Carlton Chengdu. The hotel room design is amazing with attention to small details. The service was excellent and the staff was kind and friendly. We were pleased with the complimentary room upgrade. The housekeeping did a fantastic job at maintaining the room. I’d highly recommend this hotel to travelers who are looking for luxury and warmth hospitality in Chengdu.