Nangang Creative Hotel

The girl on the reception was amazing and so friendly. But the room was so dirty especially the floor - our white socks became black after one step. And there was bad cigarette smell.

I am super disappointed at what the receptionist did to me. Last Friday I booked at the hotel and checked out on Sunday. My flight left me on Sunday and I checked out in a hurry, rushing to catch the next flight. I wrote on the translator that I am checking out and I had my friend’s sneakers with me who stays in Chengdu. I asked to leave them at the reception and my friend will go and fetch them. The lady at the reception said okay and seemed very understanding. Today my friend is at the hotel to fetch her sneakers and she’s told that they have been trashed because they only keep items for 5 days. Why didn’t she tell me from the day I was leaving the shoes? My information is already there, including my number. She could’ve called me before trashing them at least, if she really cared. Had she told me that they keep items for 5 days, I could’ve specified that to my friend or even find another alternative. She can’t speak English and the only way we could talk was through a translator, so she can’t even lie and say she told me because all the did was reading what I wrote on the translator and nodded her head, as if she understood everything. I’m really angry about this! That was so inhuman to just trash someone’s sneakers without even trying to contact me while you already have my number.

It was very pleasant staying here.

Everything was good👍👍👍

yyds.

非常滿意的入住體驗！酒店位置便利，房間乾淨整潔，床品舒適，工作人員服務熱情周到。性價比很高，前台辦理入住高效專業，房間打掃得一塵不染，床墊和枕頭特別舒服，一覺睡到天亮。從進門到離店，整個體驗都非常棒。環境安靜舒適，設施維護得很好，服務人員總是面帶微笑，讓人感覺很温馨。