True Go S Hotel (Kuixinglou Food Street, Kuanzhai Alley)

The room was really clean, fresh towels everyday, and the lady at the reception was more than happy to help with anything we needed.

Best hotel I’ve stayed at in China. The room was really comfortable and was decorated nicely. I asked for a quiet room away from the road and did not hear traffic during my stay. The reception was also friendly and spoke a bit of English. Love the robot!

Hotel is clean and very hi tech. Location ok as we used to call didi cab. Recommended.

We like this boutique hotel very much. Everything is so well considered for guests. It's very warm and clean in the room,location wise is easy to find and also easy to commute to others tourist spots. Staffs are super friendly including the kicthen crews, they both very accommodating to our food preference , i will come back to stay again.

The hotel is really nice, clean, well located and comfortable. But the best parte are Zhu and Xiao Xiao who made staying here an amazing experience! They are amazing professionals and I’d come back here because they made me feel very welcome!

We stayed here for 3 nights while in Chengdu, and this is a cute modern hotel in a great location (walkable to multiple different lines, close to Kuanzhai Alley ~10min walk, and close to tons of great hot pot). The rooms are quite small, but sort of a cozy "pod" feel, which we enjoy. There are buttons near the bed to control the lights and shades, which is nice, and a bidet in the bathroom! We initially chose the City View but the street in front is quite busy / noisy with cars, so we opted for the ones facing inward (though it is just an alley, not much of a sight, so kept curtains drawn). Though they told us it was non-smoking, there was a pretty dominant smoke smell in our room initially, and often in the elevators. Their breakfast buffet is decent, and can't beat it for the price (only about $5 USD per person). What really irked me and my family was at checkout, the front desk person was very pushy for us to immediately leave a 5-star review IN FRONT OF HER. My parents and I were trying to hail us a taxi, and she handed me a very cheap-looking panda headband (like a child's craft project), and was like, "Please leave us a 5-star review!" to which I replied, "Ok, I will do it when I get home" (since I did not have the Trip.com app on my phone, and also we are actively trying to get to the airport currently?..). Then, she just stood there next to me and kept bringing it up, and then my mom tried to shoo her away by saying I couldn't understand Chinese (lol), and then she brings a headband for my mom, and was like, "Will you please help her leave a 5-star review for us right now?" We kept asking her why it needed to be immediately right there, and there was no answer. We ultimately just handed her the headbands and told her to please let us be. Anyways, makes me question some of the 5-star reviews here.

Fuss-free, clean comfortable, family room

We enjoyed our two nights stay service was excellent staff friendly and helpful. Thanks for the gift^_^

We considered living near Chunxi Road but decided to stay here for better food access and were glad we did! The food street Kuixinglou is behind the hotel and has everything you would need. It is not touristy. We went to get late night desserts and snacks during the day. The rooms were cleaned daily. We stayed in Leshan for a night and forgot to tell them and they were so worried about us when we didn’t come back. The front staff was very kind. We truly enjoyed this hotel and would book it again next time we’re in Chengdu. Beds and pillows are also very comfortable.