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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.7
Service4.8
Renlighet4.8
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Negativa recensioner(6)
Gästanvändare
Premier-tvåbäddsrum
Bodde på juli 2024
Par
5 recension
4.2/5
Mycket bra
Publicerades 11 sep. 2024
1) Subway station is 30 seconds right across the road.
2) Location is good because it is enveloped by a few famous narrow alleys selling handicraft, snacks, desserts, souvenirs, Chinese artwork etc, and have endless food stalls, coffee shops that surround the hotel, buzzing with activities all day till at least 11pm.
3) Hotel staff speak minimal English but they do understand it albeit not able to converse freely. Naturally using PTH is best.
4) Staff in the entire hotel are very friendly, courteous, pleasant and accommodating, trying to help in any way possible.
5) Bespectacled night manageress in a black suit was very welcoming and sweet. She offered to upgrade us when the room originally assigned for us was not as quiet as we had requested when we booked it. She led us to see the original one ( 2/F )and the other one ( the quieter one on 3/F ) and let us choose.
6) The upgraded room ( 3/F ) was a suite and it was really nice --- very quiet with courtyard view and tasteful lay out.
7) Cannot praise enough for the delightful suite -- spacious and elegant ; super clean ; smells nice , refreshing and just right not overwhelming ; white crispy bed linen ; daily turn down service; endless supply of fresh bottled water on daily basis ; spotless tumbler and fresh bottle of water by the bedside table every evening; everything you touch is spotless ; wooden flooring matching Chinese wooden furniture in simple design giving out this classy Chinese feel ; free to consume anything for the 1st time in the mini bar ; tea & coffee replenished daily ; kettle and coffee machine; free stationery like scissors, stapler, clips, pencil and pens etc; toiletries like vanity set, combs, toothbrush etc replenished daily ; spacious bathroom with double wash basins and clean white towels ; wash basins in rose gold but not tacky; shower drainage not smooth on 1st night but they fixed it and no prob thereafter ; water pressure from shower was good and plenty of marble top inside shower room for your own toiletries ; bathtub with fresh rose petals on 1st night and various types of bath salt ; big screen to watch telly while in tub ; separate toilet near living room; ample wardrobe space and power operated blinds and black out blinds. They provide steam iron on request but it would be better to have a proper flat iron if you want to press pants and other thicker harder material. Steam iron is only good for silk or plain cotton. Even linen is better with a flat iron.
8) This is a 100% Chinese ambience hotel from lobby to our suite but nothing is gaudy or ostentatious because everything is simple, no fuss, low-key, very clean, good architecture, functional and all colour combo is soothing to the eyes.
9) We ate at their restaurant the 1st night and food was ok -- dan dan noodles slightly overcooked so it was a bit mushy. Fried rice was a huge serving with fresh shrimps and nicely cooked. Tea could be hotter. Service was attentive, efficient and proper.
Översätt
Svar från boendet: Dear Valued Guest:Thank you for your meticulous evaluation of our hotel. Our hotel is deeply grateful for this. We are sincerely honored to see that we love the hotel style in your evaluation. We also carefully check and make progress and improvement on the minor problems you mentioned. We hope to meet you in our hotel in Chengdu one day. The day we are always looking forward to. Warm regards,Qin YanHotel Manager
Gästanvändare
Premier-rum (dubbelsäng)
Bodde på nov. 2024
Affärsresenärer
25 recension
4.0/5
Mycket bra
Publicerades 18 feb. 2025
Good for holidays traveler
Översätt
Svar från boendet: Dear guests, thank you for choosing Diaoyutai Boutique Hotel in Chengdu and sharing your staying experience. Thank you for your recognition of our service. Your trust is our greatest honor. We make every effort to make your stay comfortable and pleasant. Sincerely look forward to your next stay! -Joyce Qin Hotel Manager
travelingtangerine
Premier-rum (dubbelsäng)
Bodde på mars 2023
Par
3 recension
3.7/5
Publicerades 31 maj 2023
I booked this hotel to compare with temple house and I would definitely recommend temple house over diaoyutai. Despite the no smoking sign there was a distinct smell of cigarette smoke in the room. The room setup doesn't make much sense with the walk in closet at the opposite end of the bed and bathroom. The bed is quite comfy so that's a plus. A lot of the channels on the tv didn't work which was weird because they worked at all the other hotels I stayed at in Chengdu. The original room they gave me was on a higher floor but looked right into the residential building next door so I wouldn't be able to open the curtains hence I requested a room change. The new one was better location wise but the windows were really dirty as if they'd never been wiped.
Location is good if you want to explore xuanzhai alley but beware there are A LOT of tourists. Soundproofing is good and you can get a good night's sleep despite the ruckus outside.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to leave your feedback for the hotel. We respect and value the feedback of every guest, and we regret that this stay did not perfectly meet your expectations. We deeply apologize. The hotel is located in a bustling block of Kuanzhai Alley, which is a microcosm of Chengdu's traditional urban and cultural life. We have always been committed to maintaining the beautiful environment inside and outside the hotel. After receiving your feedback during your stay, the hotel will contact you as soon as possible and make every effort to ensure that your stay experience is not affected as much as possible. At the same time, in response to the issues you reported during your stay, we have promptly forwarded your comments to the relevant department leaders for improvement, and have also provided corresponding handling and training. We will actively improve our professional level and service standards, striving to make every guest feel the warmth of returning home. We are willing to grow with your attention and sincerely look forward to your next visit!Sincerely,[ Executive Assistant Manager - Joyce Qin ]
Youbao
Premier-rum (dubbelsäng)
Bodde på jan. 2023
Familj
2 recension
5.0/5
Enastående
Publicerades 26 feb. 2023
Employees have good attention to details; particularly Enola from the front desk.
Översätt
Svar från boendet: 尊敬的客人您好,感謝您再次選擇成都釣魚台精品酒店並分享您的入住感受。您的信任是我們最大的榮幸,我們盡一切努力讓您的每次居停都舒適愉悦。為每一位客人提供貼心定製的服務,是酒店團隊一直堅持的理念。真誠期待您的再次光臨!——範生偉 酒店經理
Svar från boendet: 您好!感謝您抽出寶貴的時間為酒店留下您的意見。我們尊重且重視每一位賓客的點評意見,非常遺憾此次入住未能完美達到您的預期,我們深表歉意。關於您所提到的問題,我們已第一時間反饋至相關部門領導進行改善調整。我們一直都致力於維護酒店內外優美環境,為客人提供舒適、優質的服務和住宿體驗。並會積極提高自身的專業水平和服務標準,加強專業培訓與管理。您的寶貴意見和建議是我們不斷改進產品和服務的重要動力,我們願在您的關注中成長,誠摯期待您下次光臨!
Svar från boendet: 尊敬的賓客,您好!感謝您抽出寶貴的時間為酒店留下您的意見。非常抱歉,此次入住未能達到您的入住期望,我們重視每位賓客的真知灼見並採取積極的改進措施,我已將您的評論反饋至相關領導,進行改善,也對此做出了相應的處理和培訓,未能給您帶來舒適的入住體驗,我們深表歉意。我們會積極提高自身的專業水平和服務標準,力求讓每一位客人能感受到回家一般的温馨,我們願在您的關注中成長。——秦艷 酒店經理
Svar från boendet: 尊敬的客人您好,感謝您選擇成都釣魚台精品酒店並分享您的入住感受。謝謝您對我們服務的認可,您的信任是我們最大的榮幸,我們盡一切努力讓您的每次居停都舒適愉悦。真誠期待您的下次入住!——秦艷 酒店經理
Gästanvändare
Superior Room (2 beds)
Bodde på dec. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 2 feb. 2025
酒店位置好,就在寬窄巷子地鐵站口子,房間寬敞,最主要是服務好,客人有任何需求都會第一時間解決。
Översätt
Svar från boendet: 尊敬的客人您好,感謝您選擇成都釣魚台精品酒店並分享您的入住感受。謝謝您對我們員工的褒獎,您的信任是我們最大的榮幸,我們盡一切努力讓您的每次居停都舒適愉悦。真誠期待您的下次入住!——秦艷 酒店經理
Baiaiaidegaoyang
Kuanzhai svit king size säng
Bodde på okt. 2024
Par
8 recension
4.7/5
Otroligt
Publicerades 4 jan. 2025
還可以。先説優點,浴缸確實很大,B&O的音響效果也還可以,早餐比較精緻。其次是一些不足,這個價位的酒店在成都應該算是第一梯隊了,但是周邊是景區的原因,還是有點嘈雜,服務和客房水平感覺性價比不高,尤其是窗外直接是屋頂景觀,有點憋得慌。如果是1500元左右會是一個合適的價格,但3000+的話我還是期待能serve more.
Översätt
Svar från boendet: 尊敬的客人您好,感謝您選擇成都釣魚台精品酒店並分享您的入住感受。您的信任是我們最大的榮幸,我們盡一切努力讓您的每次居停都舒適愉悦。真誠期待您的下次入住,能更好地為您服務。——秦艷 酒店經理