Mercure Chengdu Kuanzhai Alley West recensioner

We were tied in a ride late the heat pump wasn't working but we're really happy the engineer came to help and then one of the reception that she that are really great job to help us and we were very grateful for her professional service to us making sure that me and my family were okay we had a great stay great location lovely family room very nice staff the breakfast was lovely thank you

Hotel Location is on the main street/corner and next to a lot of stores and small shops like souvenirs and food. The metro station is a bit far, but walkable appr. 15 min. passing through a park, along the river. The Hotel has his own Costa Café Store which was for me a reason to stay here as a coffee lover☕️😍 rooms are clean and comfortable.

The family room space is no bad however the toilet is too small. Staff are well trained. Even though the hotel is categorized as non smoking, the are no enforcement by the hotel management. Guest smoke in their rooms causing the corridor polluted with persistent cigarettes smoke smell. Noticed chef smoke in the common toilet and the restaurant.

Fairly close to kuanzhai alley too haha. It’s a decent hotel with most amenities you need, such as hairdryer, disposable slippers, toothbrushes and etc. We only stayed here for a night so can’t speak much

Around 10-12mins walking distance from the subway, other than that all is great!

Everything is just perfect for me

Excellent service and team. Well placed to visit different attractions in the city.

Great staffs! Comfy hotel

The service is good

Very good because people are so nice

設施：建議準備小朋友可以用的小凳子方便洗手洗臉（同價位其他酒店會有） 衞生：可以的 比較乾淨 環境：房間佈局有點擁擠 服務：沒有什麼服務吧 就中規中矩 前台挺冷淡的態度 ，這點不得不誇前一天的漫心酒店 確實服務更好

迷你吧不錯，2瓶礦泉水3瓶汽水，進房間就是冰鎮的不錯，還有膠囊咖啡機也舒服，晚上還送了歡迎水果。不過套房的卧室有點小。早餐比較豐富，時間也很友好6點半到10點，不過和隔壁全季共用，人比較多，菜品跟得上，但是飲品跟不上人數，建議飲品都放兩壺供大家打。

酒店位置非常方便，距離寬窄巷子B口走路十幾分鍾。樓下幾步就是魁星街，有各種小吃，一元一串的缽缽雞，蛋烘糕，串串火鍋，雞毛菜川菜館，老媽蹄花，而且價錢都合適，大冰的小屋也在這條路上。寬窄巷子井巷子適合閑逛，也有茶樓可以看川劇喝蓋碗茶。去往春熙路、人民公園、博物館也很近，樓下就有公交站。酒店早餐非常豐盛，性價比很高，每天mini吧的飲料也會給補給，衞生清理也及時，隔音效果也不錯，洗衣房也非常好用方便。下次有機會來還會選擇美居酒店。

酒店位置還可以 離寬窄巷子不遠 春熙路 太古裏打車都不遠 早餐也很豐富 服務人員給升級了房間 服務態度也很好 唯一不足的是酒店電梯太少了 人多 需要等好久