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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.7
Service4.7
Renlighet4.8
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Connor Royston
Elin 270° View Double Bed Room
Bodde på nov. 2024
Par
24 recension
3.2/5
Publicerades 28 dec. 2024
I stayed for one night and it required a 500 RMB deposit. Unfortunately I had no friendly greeting upon check in not evening a good afternoon.
Översätt
Svar från boendet: I appreciate your review of your recent experience at our hotel. I'm very sorry that had a disappointing experience with us and I have addressed these issues with our staff. Exceptional Guest service is the foundation of our brand promise and your feedback will help us improve. Thank you once again for your comments.
Jason Kayle
King Deluxe-rum högt golv
Bodde på nov. 2024
Affärsresenärer
19 recension
5.0/5
Enastående
Publicerades 2 dec. 2024
The location of this this hotel is amazing,walking distance to hundreds of restaurants that some to them opens 24/7,this hotel shares the building with a huge shopping mall,ez shopping everyday.
The staffs were excellent in service.Special thanks to Lucy Wang,she navigated me within the area and that was absolute top service!
I will never be tired of the food here,I love chengdu so much.
Översätt
Svar från boendet: Thank you for choosing to stay with us at the DoubleTree by Hilton Chengdu Riverside. I am glad to hear that you enjoyed your stay and that Lucy Wang was so attentive to your needs. I will be sure to share your comments with her. Should your travels bring you back this way, I hope that you will stay with us again.
Kent
Rum King Deluxe
Bodde på nov. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 11 jan. 2025
Very clean and well maintained premise whilst hotel services are topnotch. Will visit again in future.
Översätt
Svar från boendet: Thank you for your recent stay at DoubleTree by Hilton Chengdu Riverside. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
Gästanvändare
Tvåbäddsrum Deluxe
Bodde på nov. 2024
Familj
5 recension
4.2/5
Mycket bra
Publicerades 16 dec. 2024
Front desk Ryan and Knowknow are extremely helpful towards tourists, especially when we don’t have a China number. Stay was very comfortable and location was good and close to 东郊记忆。
Översätt
Svar från boendet: Thank you for choosing to stay with us at the DoubleTree by Hilton Chengdu Riverside. I am glad to hear that you enjoyed your stay and that Ryan and Knowknow was so attentive to your needs. I will be sure to share your comments with them. Should your travels bring you back this way, I hope that you will stay with us again.
Anonym användare
Rum King Deluxe
Bodde på okt. 2024
Ensamresenärer
27 recension
5.0/5
Enastående
Publicerades 1 dec. 2024
The environment is great, though it’s not the “Hilton”, but the service can be proven to be five-stared.
Översätt
Svar från boendet: Thank you for your recent stay at DoubleTree by Hilton Chengdu Riverside. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
Gästanvändare
Rum King Deluxe
Bodde på feb. 2024
Affärsresenärer
8 recension
5.0/5
Enastående
Publicerades 10 mars 2024
Very nice hotel, spacious and clean rooms, modern and fresh decoration, wide enough variety of food for breakfast. Located in a busy commercial area with plenty of shopping and dining nearby, a short walking distance from 东郊记忆 park area with a lot of cafes, galleries and creative design installations. Would happily choose to stay here again.
Översätt
Svar från boendet: Thanks for staying here at the DoubleTree by Hilton Chengdu Riverside. We’re glad you had a taste of our warm, caring service .We know it’s the little things that make your stay more comfortable, We look forward to welcoming you back.
Anonym användare
Tvåbäddsrum Deluxe
Bodde på nov. 2023
Res med vänner
9 recension
5.0/5
Enastående
Publicerades 19 dec. 2023
Hotel was cleaned and staff is really friendly. The hotel is right beside a mall and walking distance to the metro. Pretty good stay!
Översätt
Svar från boendet: Thanks for staying here at the DoubleTree by Hilton. We’re glad you had a taste of our warm, caring service (along with our at check in). We look forward to welcoming you back.
Gästanvändare
Rum King Deluxe
Bodde på aug. 2023
Familj
3 recension
4.5/5
Utmärkt
Publicerades 5 okt. 2023
A little far from the city, other than that is ok
Översätt
Svar från boendet: Thanks for staying here at the DoubleTree by Hilton Chengdu Riverside. We’re glad you had a taste of our warm, caring service .We know it’s the little things that make your stay more comfortable, We look forward to welcoming you back.
Wei Keong
Rum King Deluxe
Bodde på sep. 2023
Familj
22 recension
4.5/5
Utmärkt
Publicerades 25 okt. 2023
Overall experience is good.
Översätt
Svar från boendet: Thanks for staying here at the DoubleTree by Hilton. We’re glad you had a taste of our warm, caring service (along with our at check in). We look forward to welcoming you back.
Hong Pang
Tvåbäddsrum Deluxe
Bodde på apr. 2022
Affärsresenärer
1 recension
4.7/5
Otroligt
Publicerades 6 maj 2022
Brand new hotel, best location surrounding shopping mall and restaurants, very nice and sweetie recipients at concierge, special thanks for 小林❤️❤️❤️ a lovely and warm experienced to stay here!
Översätt
Svar från boendet: Thanks for staying with us at the DoubleTree by Hilton Chengdu Riverside. I’m happy to hear that you enjoyed your stay and that 小林 was helpful! I’ll be sure to share your comments with them. See you soon.
Gästanvändare
King Deluxe-rum högt golv
Bodde på okt. 2023
Affärsresenärer
12 recension
5.0/5
Enastående
Publicerades 17 nov. 2023
卫生:OK
环境:OK
服务:OK
Översätt
Svar från boendet: 尊敬的賓客你好,感謝你選擇入住成都濱江希爾頓逸林酒店並且對於酒店住宿服務給予了良好的評價。感謝你能喜歡酒店熱情貼心的服務以及乾淨舒適的環境。你的支持是我們進步的動力,希望不久之後能與你再次相遇,祝你旅途順利,生活愉快!
Gästanvändare
Rum King Deluxe
Bodde på mars 2022
Annat
3 recension
5.0/5
Enastående
Publicerades 10 apr. 2022
Room was super nice, and the staff were great. Location was good too. Swift check in and check out. Great experience all round.
Översätt
Svar från boendet: Thanks for staying here at the DoubleTree by Hilton. We’re glad you had a taste of our warm, caring service (along with our at check in). We look forward to welcoming you back.
Cici 1215
Tvåbäddsrum Deluxe
Bodde på feb. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 5 apr. 2024
Goood:
Översätt
Svar från boendet: 尊敬的賓客你好,感謝你選擇入住成都濱江希爾頓逸林酒店並且對於酒店住宿服務給予了良好的評價。你的支持是我們進步的動力,希望不久之後能與你再次相遇,祝你旅途順利,生活愉快!
Svar från boendet: 尊敬的賓客,您好!成都濱江希爾頓逸林酒店衷心的感謝您給予我們細緻且充滿稱讚的評價!能帶給您這樣愉快的入住體驗我們感到十分高興,看到您特別表揚了酒店環境以及對房間設施表示十分滿意我們倍感榮幸。我們的房間裝潢温馨舒適,傢俱設備智能便捷,我們努力為每一位下榻的賓客提供舒適愜意的休息環境,我們也會繼續保持高標準的清潔衞生要求,持續為賓客打造舒適愜意的休息環境。暖心真摯是我們的品牌文化,很高興我們暖心真摯的服務能夠使您感到愉快,前台同事小杜一直秉持着熱情服務的原則,主動為客人提供細緻入微的關懷,積極為客人辦理入住,她的熱心和專業能夠得到您的認可,是對我們服務團隊極大的鼓舞。能夠讓您在這次入住中有良好的入住體驗讓我們滿懷欣喜!再次感謝您的認可,我們都期待着與您的再次相遇!
Svar från boendet: 尊敬的賓客,您好!感謝您與您的家人選擇入住成都濱江希爾頓逸林酒店,並且衷心的感謝您給予我們細緻且充滿稱讚的評價!我們也很榮幸能夠帶給您這次愉快的入住體驗,首先特別感謝您對酒店管家小舒的稱讚,他一直秉持着暖心真摯、友善好客的服務理念,在您入住的過程中第一時間為您做出了貼心的安排,看到您喜歡為您免費升級之後的房間以及對服務感到滿意,使酒店的團隊成員們都更加的充滿了動力。我們也非常開心在入住期間酒店的環境設施讓您感到温馨舒適,我們會繼續保持高標準的清潔衞生要求,讓您的入住變得更加的舒適愜意。再次感謝您給出的好評,能夠帶給您賓至如歸的感受,對我們來説意義重大,我們會繼續保持熱情專業的服務,誠摯的準備迎接您的再次到來!