ATour Hotel chengdu Taikoo Li Chun xi

Good location, very near to the shopping belt like IFS, Taikoo Li.  Like all other ATour, there are night snack every day.

Clean and tidy. Warmth welcome. Could be better if some local snacks can be provided.

Location is not bad. 5 minutes to chunxi road. However, we had issues with the air conditioner and ended up opening the window to sleep. Turning on the aircon makes the room warmer despite the correct settings.

The staff were very helpful and friendly, especially the lady who wear eyeglass and the petite lady. They were both willing to help with taxi calls and museum bookings. I had a payment problem, so I asked staff who wear eyeglasses for help. She was very helpful, but she got reprimanded. I'm not sure if he was a supervisor or colleague. understand this but it would be better if she didn't talk to me with that displeased face and didn‘t blame that staff. After that, I never saw the staff smiling again. It is a pity that the charm of hospitality and service has been lost by those who adhere to the rules more than service and customer satisfaction. You can keep the hotel rules and not disappoint customers with your words. Anyway I really appreciate 2 staff that I mentioned she very have service mind.

Very convenient location with accessibility ro main shopping area in the city centre

Not exactly near the panda butt. Need to cross an overhead bridge from the airport bus drop off point to reach the hotel. What's worse is the escalator does not work during rainy days so have to carry luggages up and down the stairs of the bridge. Hotel late night cafeteria is under standard. They seemed to be serving leftovers from the breakfast buffet.