Gästanvändare
30 december 2024
I stayed with my family for 1 night during Christmas time which was busy. Positives: Room was very clean and the amenities in the room were good. Bathroom was clean but the fittings are just OK(a bit old, but working fine). They upgraded my room due to over booking, but not much difference except a few sq.ft more. Negatives: (1)Firstly, front desk staff was always a bit tense and not answering to our queries, may be due to busy schedule(no excuse anyway). They were polite alright, but definitely not interactive or friendly at all and not at all helpful. (2)Forget wifi, its almost useless. It was not working for the first 2 hours, after that it was working in some KB(unfit to use). When we called, the staff asked us to come downstairs(weird that we complained about wifi issue in the room, but they asked us to come downstairs). (3)TV has local channels, but volume was poor for most of the channels. It was Ok. (4)Unable to contact the reception directly from the room phone. Either they don't pick up or the call doesn't get through. You have to either come downstairs(anyway they are not helpful) or call the hotel line directly from your mobile(they will pickup).
Översätt