Polo Cherrapunjee Resort

Absolutely wonderful manager Sri Pawan. Could get instant solution for any issues. My wife dashed against glass wall and he immediately ice pack and assistance before we could say a word.My wife recovered very quickly .Foodwise it was top class. Every minute attention was given to every item. Top it all we could get tips on yoga when we asked him. Room was v good.well done polo,keep the standards. Exceeded my expectation

Amazing hosts and views! I arrived and went right onto a beautiful sunset hike led by the head of guest relations who also is an amazing yoga instructor! Nicest place in the area for sure, good food too at the restaurant! Highly recommend staying here when you are in the area!

Awesome service 24×7, Staff is always ready to serve you in every aspect. Personalised bornefire and live singing arrangements was done for us on our request. Sita's (singer) voice is comparable to Shreya Ghosal. Pawan was managing the oveall functions and staff in a very efficient manner. Pradeep is leading housekeeping department is the best *** to approach for any need. Jacob is manging the restaurant is very polite and makes you feel at home. Food quality and taste is very nice. Somnath Pujari is the spa manager, he is very polite and open to everyone .spa service is excellent and for senior citizens who needs spa service but are unable to walk are given the spa service in room. Spa service makes you sleepy and release all tension inside. This is the service which we were expecting and got the same inside spa. All staff members are warm nature guy and polite also. Special thanks to Pawan, Rajeev, Pradeep, Somnath Pujari, Jacob, Roman, Sita (singer) . This stay at the resort will remain in our memory forever.

I stayed at Polo with my family for two nights. The check-in was a breeze. Local drink served was fabulous. The welcome was great. Service was good. Staff were very friendly and welcoming. Food I believe was the best across any property I stayed in Meghalaya. Pool and Recreation room was perfect. We enjoyed evening high tea with good sunset view from the balcony. Everything was good but the room felt outdated and lacked modern amenities. The decor was quite old-fashioned. The room could be renovated to feel more contemporary. On the contrary, bathroom was nice, clean and modern. The property is also highly overpriced but there are very less option in Cherrapunji so you have to bear the price. Overall an amazing resort but overpriced.

A gem of a luxury resort in the lap of the majestic East Khasi hills in Cherrapunji. Polo Orchid has got everything right starting with the location, overlooking the 7 sister falls, the facilities including their hallmark infinity swimming pool, lawns, recreation rooms, activities and topped up with great service. The rooms in the new block come with 5 star amenities including a balcony with a direct view of the falls, bathtubs or splash pools makes it an ideal leisure or honeymoon destination. The restaurant is top class with a sprightly live musical session and bonefire in the evenings (rain check). Finally, I have to mention the superb attentiveness of their recreation manager, Pawan Singh. He knows how to make your stay and holiday experience more special. Do ask for him, for a helpful chat. If you are planning a trip to Meghalaya, do ensure to add in a stay in Polo Orchid, while you are there. It will elevate your holiday experience for sure.

A big thank you to all the efficient and courteous staff at housekeeping. I had a great experience at the polo Orchid resort. Never felt I'm away from the home. Room, pool and graden area was nice and clean. I would really thanks to Mr. Sanjib and Mr. Sekhar from housekeeping for helping us. Overall had a good time spent.