Quality Inn Chesapeake

They charge a "service" fee above the rate paid to *******. Also must pay for a security deposit, but do not want to give you a receipt for it. Clerk struggled with the payment terminal. Very unprofessional.

You get your money's worth for a bargain hotel. However, I did not like the surprise $20 service charge, payable at check-in. I did not like the free breakfast - no hot food except the waffle machine, no high-protein food at all (no eggs, no bacon or sausage, no yogurt). I did not like the man at the front desk overnight - I think he said whatever he needed to say to get the person in front of him to go away, regardless of how true or false it was.

Pass Property seems okay. Beds aren’t very comfortable. There was no towels, soap, or toilet paper in the room. Hotel refused to refund the “service” fee stating “you could have come down and asked for toilet paper any time”. Front desk guy was rude.

Other than the spot of mold on my ceiling and the d*ckhead at the counter, my stay was good.

Find a better place for your money First we noticed after check in, the door to enter the bldg didnt lock so anyone can come into the bldg. There were no towels, which the housekeeper was very helpful and gave us immediately. Floors were dirty & sticky. trash bag was actually ice bucket bag. attempting to iron clothes for plans we had, ironing board fell to floor, had no screws in legs. Tried to phone office, no answer. Couldnt get tv to work, went to office, he came with an attitude saying "you have to push this first" was a reset button. How should we have known? Mattress is hard and lumpy, couldnt sleep. Next morning, take a shower, shampoo and conditioner dispensers hang in shower, go to wash hair, shampoo bottle is crushed in and not a drop of shampoo. Go to office just to ask for some shampoo. Asst mgr asks didnt i notice last night on checkin. I say No, didnt take shower til this am, he starts yelling how does he know his people did it and i didnt use the whole bottle. I said look at my hair, its not even wet, the bottle was crushed so obviously they just didnt replace it. He says if you dont like it leave, i dont put up with disrespect in my hotel. I said im not disrespecting you, but im telling you they had to see it was empty. Again he got rude and yelled so i walked away and back to room. The there was packets of coffee ,sugar and creamer but no coffeemaker to make coffee. If any vaping ,smoking or **** on property, $250 fine. Hallways smell like ****. Smell came in our rm so i told him. He was rud

I enjoyed my stay and I wasn’t bothered if I needed housekeeping I would let them know otherwise. It was a pleasant stay would stay again if I’m in the neighborhood.