The Saddle Inn

Lovely staff, nice greeting when I got there. Great room, quite big and a big comfy bed. Well looked after for breakfast which was very nice. Very close to the centre which was ideal. Has its own separate door to the rooms which made it easier to come and go as I please.

We stayed elsewhere this time but we have previously stayed at the saddle inn and really enjoyed our breakfast so I rang to ask if we could possibly eat there, Rebecca took my call and said of course we could . When we arrived Hannah was the perfect hostess, dealing with my mums requests with good grace and humour. Wonderful visit and we are definitely going again but staying there next time ❤️

Amazing rock themed pub/ inn very conveniently located in the centre of Chester. All of the staff were very friendly and helpful, making it a special stay. The food was excellent and the Sunday roast was the best we’ve ever had. Would definitely recommend and stay again.

My family and I popped in this evening for a quick drink which then turned into an extra one. The bar was busy and had a fantastic atmosphere the bar staff were friendly and very helpful and are a credit to the pub, we sat down in the area where the band was due to play and after a short time a male member of staff informed everyone in that area that within 30 minutes we would all have to vacate the area which wasn’t an issue he was kind and friendly about it and when the time came we found a different table. Considering we were only initially having 1 beer we ending up staying and even order some lite bites. When the food arrived it was nicely presented and was fresh and hot really tasty and we were all enjoying our bites, that’s when the only issue of the night arouse! Unfortunately one of the staff members ( very young girl possibly a waitress or a kitchen porter) came to collect our plates and picked a bowl and plate up even though we were still eating! I found her to be very rude in her manner(chewing gum and very stroppy) the way she handled herself just picking up plates and moving the side dishes to collect without a thought in her brain about the fact we were still trying to enjoy the food, I even had to ask her to put our garlic bread back down….i was taken a back and shocked. It put a little dampener on what turned out to be an unexpected but really great family night outfit us and slightly but not completely ruined our experience of the pub. We will happily return and hope to experience the great hospitality the bar servers gave us but hopefully if we eat here again the waitress will be on her night off.

Disgusting and not suitable for families. Upon booking direct with the hotel, the owner showed us the room and informed us to the room she had allocated us we wouldn’t be able to hear any noise from downstairs. This was far from the truth as we could hear every beat from the band playing downstairs. Unfortunately my son was awake until after midnight with the noise. In the meantime the fire alarm had gone off and the rooms next to us continued to party. The room itself was very smelly, the wooden bath panel was disgusting and broken. The mattress was awful. No handwash/soap was provided. Upon checkout I informed the owner about the noise, she informed me no one else had complained and she give my feedback to the owner .., although telling me she was the owner the previous day!

My husband and I fancied a night away and found the saddle inn in Chester, its Rock theme and live music while we were there was outstanding. We stayed in AC DC room and it was huge, loads of space and comfortable. The food was great, weather wasn’t good while we were there so we pretty much spent the entire night in the pub enjoying reasonably priced drinks and great atmosphere. We will definitely return next year when we come for Xmas market as the location is very central with good parking close by.