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Verifierade recensioner
Läge och interiör4.2
Bekvämligheter4.2
Service4.2
Renlighet4.3
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Alla recensioner(105)
Positiva recensioner(9)
Recensioner med foton/video(1)
Rent och städat(5)
Negativa recensioner(1)
S_oph
Rum Deluxe King
Bodde på maj 2024
Par
5 recension
5.0/5
Enastående
Publicerades 13 juli 2024
Double tree by Hilton is the nicest hotel I’ve stayed at by far! The staff were so lovely upon arrival and anything we needed they was happy to help :). The spa was out of this world and the room was so spacious and clean. We will definitely be back ❤️🩹
Översätt
Svar från boendet: Dear S_oph,We are so delighted with your positive review and the time you have taken to share this with us. Our Deluxe King rooms do offer a wonderful space to relax, and we are pleased that our hotel met with your needs for this trip. We look forward to welcoming you back again in the not too distant future.Kind regards
Yubae
Den Guest Room King Bed
Bodde på aug. 2024
Par
5 recension
5.0/5
Enastående
Publicerades 4 sep. 2024
Very nice and clean. Got a nice cookie :)
Översätt
Svar från boendet: Thank you for taking the time to share your positive experience with us, we are delighted to learn that you enjoyed your stay and your cookie.Kind regards
Gästanvändare
Familjerum Deluxe med bäddsoffa
Bodde på okt. 2023
Familj
1 recension
2.7/5
Publicerades 30 okt. 2023
Very disappointment with the service and facilities.
We booked this hotel because of the swimming pool. We are a family of four planned to swim with kids.
Unfortunately, when we check-in, the receptionist told us under 16 cannot use the swimming pool.
Secondly, we asked someone for setting up the cot bed for us. The lady came at first asked my husband if he knew how to set it himself.
After my husband said No, the lady pissed off.
It was an "AMAZING" service we had for four stars hotel.
If we knew these, we definitely would not choose this hotel.
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to leave this review. We are sorry to learn that on this occasion we have failed to meet standards and expectations. We hope to see you again in the future for an opportunity to make this right. Kind regards, DoubleTree by Hilton Chester
Andrew
Den Guest Room King Bed
Bodde på sep. 2023
Familj
1 recension
4.5/5
Utmärkt
Publicerades 17 sep. 2023
Check in was very easy and hassle free with three members of staff checking guests in. We arrived well before check in time of 15:00hrs but no early check in rooms were available so we had to return later to check in.
Room size was adequate with comfy bed and quality pillows ensuring good rest.
Hotel is very clean and is well staffed, only downside is the location that its not walking distance to the city centre but this is not a deal breaker due to parking at this hotel being a lot easier on the outskirts of the city centre.
Översätt
Svar från boendet: Dear Andrew, Thank you for taking a moment to share some feedback on your stay. We are so grateful for your kind comments. We hope to welcome you back again in the future. Kind regards, DoubleTree by Hilton Chester
Mary Moraiti
Superior-rum i kingsize
Bodde på juni 2023
Par
7 recension
5.0/5
Enastående
Publicerades 12 juni 2023
Very clean very beautiful and very good service. Beautiful terrace to drink your coffee in the morning. We stayed in a superior king bedroom and it was honestly so clean and comfortable and relaxing
Översätt
Svar från boendet: Dear Mary Moraiti, Thank you for taking a moment to share some feedback on your stay. We are so grateful for your 5*. We hope to welcome you back again in the future. Kind regards, DoubleTree by Hilton Chester
Nicole
Den Guest Room King Bed
Bodde på jan. 2023
Par
6 recension
4.7/5
Otroligt
Publicerades 8 jan. 2023
Beautiful hotel with a good breakfast. Had a lovely spa treatment as well.
Översätt
Svar från boendet: Dear Nicole, Thank you for taking a moment to share some feedback on your stay. We are so grateful for your kind comments. We hope to welcome you back again in the future. Kind regards, DoubleTree by Hilton Chester
Reedi
Bodde på jan. 2023
Familj
4 recension
4.2/5
Mycket bra
Publicerades 3 jan. 2023
Excellent shower. Comfy Bed. Suite rooms can accommodate the whole family
Översätt
Svar från boendet: Dear Reedi, Thank you for taking a moment to share some feedback on your stay. We are so grateful for your kind comments. We hope to welcome you back again soon!Kind regards,DoubleTree by Hilton Chester
Gästanvändare
Tvåbäddsrum med dusch
Bodde på sep. 2022
Res med vänner
2 recension
4.2/5
Mycket bra
Publicerades 3 okt. 2022
Very nice hotel, clean, lovely breakfast. Roughly £8-10 in taxi to center.
Översätt
Svar från boendet: Dear Guest, Thank you for taking a moment to share some feedback on your stay. We are so grateful for your kind comments. We hope to welcome you back again in the future. Kind regards, DoubleTree by Hilton Chester
HowellCath
Den Guest Room King Bed
Bodde på apr. 2022
Par
1 recension
5.0/5
Enastående
Publicerades 24 apr. 2022
Brilliant hotel and location. Breakfast queue was the only thing which may have been an issue but we were there early so no problem. But could do with looking at how this is set up at busy times. Loved the whole visit.
Översätt
Svar från boendet: Dear HowellCath, Thank you for taking a moment to share some feedback on your stay. We are so grateful for the 5* rating. We hope to welcome you back again in the future. Kind regards, DoubleTree by Hilton Chester
Stanya Kozakova
Den Guest Room King Bed
Bodde på apr. 2022
Par
7 recension
5.0/5
Enastående
Publicerades 25 juni 2022
Great hotel with welcoming staff.
Översätt
Svar från boendet: Dear Stanya Kozakova, Thank you for taking a moment to share some feedback on your stay. We are so grateful for the 5* rating. We hope to welcome you back again in the future. Kind regards, DoubleTree by Hilton Chester