Holiday Inn Express & Suites Cheyenne

I’m surprised at the rating for this hotel. Positives are the area feels safe and it’s conveniently located just off the highway. However; it is one of the dirtiest rooms we’ve stayed in. There was hair everywhere- the bathroom floor, the tub, even the sheets. And the sheets smelled awful, like used gym clothes. There was yellow stains on the comforter. The room was also very hot and when we adjusted the thermostat, it didn’t kick on any AC to cool the room.

Bathroomwas not clean and room was very dusty. Hotel desk personal, upon arriving had very bad body ouder and breathe. Washer and dryer were dirty.

Great hotel. Quiet, convenient and comfortable. Good breakfast. If I had any complaint, it would be that I would like to see heavier drapes on the bedroom windows. What is there is ok, but I am used to sleeping in a dark room.

Clean and close to the interstate, you can hear the interstate and the railroad but it’s not terribly loud.

Good location, comfortable stay The room was comfortable, and shining clean. The breakfast was good, especially the cinnamon rolls. We also had the choice of sausage, omlets, fried potatoes, pancakes, biscuits and gravy, and more. The location made a quick and easy drive to the 17th street restaurant area. The hotel gave us a recommendation, and Sanfords Grub and Pub located there was excellent. This was a great stay.

Overall the accomodations were great for what our family needed. The staff of the Watiki water park entrance/arcade were excellent and helpful and very attentive. They definitely helped make the trip more fun for everyone. The breakfast staff were also great. The staff at the Sliders restaurant however could use some assistance in understanding better service. We ordered food and for some reason, they couldn't figure out who to take it to. So after an hour wait, I went to them and they hadn't even bothered calling the phone number associated with the order to figure it out and even after I clarified with them where the order was supposed to be delivered, they forgot to bring any of our beverages.