Microtel Inn & Suites by Wyndham Cheyenne

The area was awful and unsafe. The broken down apartments behind us our window view had two law enforcements agents banging on a door. Next door was several unvacant dwelling condemned. Plus the hotel had mattress old ones overflowing from the trash bin outside. The blow dryer was broken and the clerk said sorry we don't have any owners are going to replace at another time.

Room was ok Room was nice but had a bad smell. Seemed very clean, sheets appeared fresh, the room just had a funky smell. The rest of the hotel smelled fine. Everything seemed clean but they do allow pets so maybe that accounted for the bad smell in the room. Otherwise it was a very nice hotel. I was able to sleep fine and continue my travels.

The attentive & courteous staff here are outstanding. The facility is well designed & very well maintained. We prolonged our stay! Thank You!

This property was very comfortable to stay at. Even though 1 washer wasn’t working we got through our laundry. It was nice they sold detergent at the lobby convenient area so we didn’t have to make an extra stop after being on the road all day. The beds were so comfortable, the tv was new enough you could AirPlay things from your iPad onto it. The bathroom was supplied, no needed repairs anywhere in the room, the mini fridge worked. The staff was so friendly and accommodating, the breakfast was a variety and they had with meat which is less and less common these days. Parking lot was well lit and we felt safe loading/unloading at night. I would TOTALLY stay here again. It was one of our best hotel stays as we traveled across the country that week.

Walls were very thin. He could hear the noise in the other rooms very well and they weren’t being loud. I’ve stayed in a lot of hotels and never heard anything like it.

The person checking us in was great, however we were booked into a room that was already occupied! Someone was inside the room as we were trying to open the door! It was very embarrassing and awful! When we went back to the front desk to find out what happened, we were told that ******* had booked us into a room that was already taken. There is no excuse for that!! :-(