Gästanvändare
12 april 2024
This is a lovely hotel with really welcoming staff but I think that there is room for improvement.
Firstly, I think it is important that they update their profiles on booking websites to avoid the same issues in the future. I was in desperate need of doing a clothes wash and I spent quite some time trying to find a place with the facilities to do it myself. It’s surprisingly hard to find out this information in almost any hotel but it was advertised on trip.com that happy house had a clothes dryer and on bluepillow that they had a washing machine. When I arrived I found out that they had neither, that they do not have even a dry cleaning service (though there is a sign for one) and they direct you to the nearest dry cleaners. While there is no problem with this in itself, I think it’s important to make this clear to customers before they book.
As for my room, it was really clean and very cute but it had very little free space to put my stuff. I’m backpacking so I need a shelf or something to elevate my bags so that I can go through them. I think it would be optimal to change the room I had into a single room with a double bed and to push the bed to the side of the room to make space for a shelf of some sorts. A proper rack to hang clothes wouldn’t go astray either.
Although I found myself slightly frustrated at the start of my stay I think that all in all I think it is deserving of good reviews, but constructive criticism from others could be useful for them to improve in the future.
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