The Y Smart Hotel recensioner

Our recent stay at this hotel was strictly functional. If you're looking for a place to crash for just one night near the bus station, this might work. However, don't expect any comfort or extra amenities. The room's biggest selling point is its location - literally a stone's throw from the bus station. This means you can literally roll out of bed and catch your early morning coach without any hassle. But be prepared for some challenges. No elevator means struggling with luggage if you're not on the ground floor. The bathroom was poorly lit, with a weak light that made it difficult to see wet floors - a potential slip hazard. We also noticed missing toilet paper upon arrival, which required an immediate trip to the front desk. The room itself felt neglected. Torn towels, a worn-out blanket, and extremely uncomfortable pillows suggested minimal upkeep. A persistent food odor lingered throughout our stay, and the Wi-Fi was frustratingly limited, allowing only three device connections. Bottom line: This hotel is a no-frills, bare-minimum option suitable only for a single night's stay when you're traveling through and need something close to the bus station. For anything more than a quick stopover, I'd recommend looking elsewhere.

Very Good Location.

Good spacious, v near to bus station. Clean, modern and recommended++. Good value for money

This must rank as one of the worst hotels I have ever had the misfortune to stay in. A rating of zero stars is too good for this dump of a place. No assistance whatever is provided with carrying heavy luggage upstairs despite the absence of a lift, so I was obliged to lug my wife’s bags upstairs myself as she is asthmatic. She later went out to buy some food, climbing the stairs on her return without any bags, and was so overcome by the airless corridors that she came extremely close to have a potentially fatal asthma attack. To top it all, on checking out the following morning they withheld 100 baht of my key deposit for a towel they claimed was stained. The towel was in fact so tatty that any self-respecting hotel with a swimming pool would have been embarrassed to allocate it as a pool towel, and the alleged stain was already there when we checked in. They were adamant that this stain required “special cleaning” at a cost of 100 baht. Bunch of ****** with the same modus operandi of Jet Ski operators in Phuket. Avoid. Avoid. Avoid.

The room was nice and spacious however I expected to have a window but there was only a tiny one in the corner. That was a bit disappointing considering I paid more for a “better room”. Having said that, the location was great, 2 minutes walk from the bus station. 7-11 very nearby. Hotel staff were friendly. Would stay here again, but probably in their standard room.

Clean and quiet room. Near the bus terminal and 7-11.

Basic room and no tv channels and my room drainage is not good and I stay on the top floor.

We choose here cause it just next to the bus station. However the bedsheets are not clean enough also there was no hot water in the room and mosquitos in the room so as the location is very competitive if you’re going to take bus early in the morning otherwise not really recommended.

I recently stayed at The Y Smart Hotel and was thoroughly impressed by the exceptional service. The staff was incredibly friendly and attentive, ensuring all my needs were met promptly. The rooms were immaculate and well-appointed, making for a comfortable and relaxing stay. I highly recommend this hotel for anyone seeking top-notch service and a delightful experience.

The hotel location is convenient to go to the city centre and air port.

Friendly and good customer service

Second time here. Again great hotel price/value. Clean, nice room and perfectly located near minibus station to go Mae Hong Song or Pai.

The room was cleaned and tidy. The staff was very helpful. There is a bus terminal near by which is only 2mins walk.

Towel ??