Anantara Chiang Mai Resort

Anantara Chiang Mai Resort recensioner

Anantara Chiang Mai Resort

123 Charoen Prathet Road, T.Changklan, A.Muang, Chang Khlan, Chiang Mai Province, 50100, ThailandVisa hotellinformation
Anantara Chiang Mai Resort
Anantara Chiang Mai ResortAnantara Chiang Mai ResortAnantara Chiang Mai Resort
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1 natt

Gästrecensioner

9.2/10
Utmärkt
162 recension
Verifierade recensioner
Läge och interiör9.4
Bekvämligheter8.9
Service9.1
Renlighet9.3
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Alla recensioner(162)
Positiva recensioner(156)
Recensioner med foton/video(82)
Vänlig personal(63)
Utsökt frukost(39)
Elegant miljö(28)
Snygg design(9)
Stora rum(8)
Utmärkt pool(8)
Genomsnittlig ljudisolering(8)
Utsikt över trädgården(4)
Negativa recensioner(6)
Nirun P
Deluxerum med trädgårdsutsikt
Bodde på apr. 2025
Par
3 recension
10.0/10
Enastående
Publicerades 3 maj 2025
Good location , Instagramable view, best service
Översätt
Gästanvändare
Deluxerum med flodutsikt
Bodde på apr. 2025
Affärsresenärer
36 recension
9.5/10
Otroligt
Publicerades 11 maj 2025
Nice place. Strange policy of only cash or credit card, very strange no scan but apart from that ok.
Översätt
Stanley Ong 1994
Deluxerum med flodutsikt
Bodde på aug. 2024
Par
8 recension
10.0/10
Enastående
Publicerades 8 sep. 2024
Great place to stay! Clean, great location and great customer service. Very easy to check in, and the younger lady at the counter was so sweet! Highly recommended!!! Had a great experience overall.
Översätt
Svar från boendet: 尊敬的客人, 感謝您與清邁安納塔拉度假村分享您的感受。 這種積極的反饋對我們來説是非常寶貴的,因為它鼓勵着我們團隊的成員為每位客人從入住的開始到結束,都提供最好的服務,我一定會將您的反饋轉達給我們的團隊成員。 我們非常期待下一次與您的見面。 温馨的問候, Chin Pitak Norathepkitti 總經理
Anonym användare
Deluxerum med trädgårdsutsikt
Bodde på nov. 2024
Affärsresenärer
1 recension
4.0/10
Publicerades 27 dec. 2024
One of the overestimated hotels ,we came at the peak season . We are willing to pay at hkd6000 per night for 6 nights But room is small Bathroom is very small We wanted to extend one more night but the price is double charged Hkd12000 for another night . We prefer choosing another 5star hotel instead There are many good hotel in Chiang Mai, not only this one Really overestimated hotel.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your feedback. We sincerely apologize for not meeting your expectations during your stay. We understand your concerns regarding the room size and bathroom, and we are constantly working to improve our accommodations. Regarding the pricing, rates can vary depending on the season, and we regret that this caused any inconvenience for you.We appreciate your comments and hope you will consider staying with us again in the future, where we will do our best to offer you a more comfortable experience. There are indeed many wonderful hotels in Chiang Mai, and we strive to provide unique experiences for our guests.Kind regards,Pitak NorathepkittiGeneral ManagerAnantara Chiang Mai Resort
Gästanvändare
Deluxerum med trädgårdsutsikt
Bodde på mars 2024
Par
2 recension
10.0/10
Enastående
Publicerades 21 apr. 2024
The resort is clean, very beautiful atmosphere with historical architecture sets by ping river and around 5mins walk to Anusarn Market. It’s a good size resort with decent facilities you need: pool, gym & spa. Staffs are helpful when my room door can’t be locked & can’t be repaired in time, they quickly helped us moved to another room. The breakfast buffet is awesome. The downside during my stay was: the resort is a bit old need to upgrade or renovate. Some towels are old. There was a big group of tourists banging the door very hard, talked loudly and shouted in the hallway, balcony & restaurant like there’s no other guests in the resort .….. it was disturbing. I expect the Anantara resort is high quality and not for group tours.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to provide such detailed feedback about your recent stay at our resort. I appreciate your candid review, as it allows us to identify areas where we excel and opportunities for improvement.I'm delighted to know that you found our resort to be clean, with a beautiful atmosphere enhanced by the historical architecture and serene riverside setting. Our convenient location near Anusarn Market is indeed a highlight for many guests. Additionally, I'm pleased that our facilities, including the pool, gym, and spa, met your needs during your stay.Your praise for our helpful staff, who promptly assisted you with the room change when faced with a door issue, is greatly appreciated. Providing exceptional service is a top priority for us, and I'm glad our team rose to the occasion.However, I regret that your experience was impacted by the age of our resort and the need for upgrades or renovations. Your feedback regarding the condition of some towels has been noted, and we will address this promptly. Additionally, I want to assure you that we have comprehensive renovation plans in place to enhance our property and maintain the high standards our guests expect from the Anantara brand.I want to extend my sincere apologies for the disturbance caused by the loud and disruptive behavior of the group you encountered. This is unacceptable and does not align with the tranquil and high-quality experience we strive to provide. Please know that we have strict policies in place to address such situations, and your feedback has been shared with our team to reinforce the importance of maintaining a peaceful environment for all our guests.Thank you again for your valuable feedback. We appreciate your understanding as we work to improve our offerings and ensure that your next visit with us exceeds your expectations in every way.Sincerely,Chin Pitak NorathepkittiGeneral Manager
Joby Yuen
Deluxerum med flodutsikt
Bodde på jan. 2024
Par
6 recension
10.0/10
Enastående
Publicerades 17 feb. 2024
The resort is close to Anusarn Market, very convenient. Breakfast has many options, staffs are nice👍🏼 They also provide wonderful spa!!
Översätt
Svar från boendet: Dear Joby Yuen,Thank you for sharing your delightful feedback regarding your recent stay at our resort. I'm thrilled to learn that you had an enjoyable experience overall.Our prime location near the vibrant Anusarn Market allows our guests to conveniently immerse themselves in the local culture and attractions. I'm pleased that you found this proximity to be a highlight of your stay.Moreover, your compliments about our extensive breakfast offerings and the warm hospitality of our staff have been well-received. We take great pride in curating diverse culinary experiences and delivering exceptional service to our valued guests.I'm delighted to know that you had the opportunity to indulge in our wonderful spa facilities during your visit. Providing a sanctuary for relaxation and rejuvenation is of utmost importance to us.Thank you for choosing to stay with us and for your positive recommendation. We look forward to welcoming you back to our resort and continuing to deliver the memorable experiences you have come to expect from us.Sincerely,Chin Pitak NorathepkittiGeneral Manager
Anna Wly
Deluxerum med trädgårdsutsikt
Bodde på feb. 2024
Res med vänner
28 recension
9.0/10
Utmärkt
Publicerades 20 apr. 2024
Wonderful, very imstagrammable, good for a relax vacation
Översätt
Svar från boendet: Dear Khun Anna Wly,Thank you for taking the time to share your delightful review. I'm thrilled to hear that our property provided you with a wonderful and relaxing vacation experience that was highly Instagrammable.In today's visually-driven world, we understand the importance of curating photogenic spaces and experiences for our guests. Your feedback assures us that our efforts to create aesthetically pleasing and memorable moments have been successful.More importantly, I'm pleased that you found our property to be the perfect setting for a relaxing getaway. Providing our guests with a tranquil oasis where they can unwind and escape the stresses of daily life is of utmost importance to us.Thank you for your glowing recommendation and for choosing to spend your vacation with us. We look forward to welcoming you back in the future and creating more wonderful, picture-perfect memories for you to cherish and share.Sincerely,Chin Pitak NorathepkittiGeneral Manager
ZivvvZhao
Deluxerum med trädgårdsutsikt
Bodde på juni 2023
Res med vänner
8 recension
10.0/10
Enastående
Publicerades 11 juli 2023
Great. Wonderful 4 nights. Should be one more day. Enjoy the delicate and delicious breakfast with varieties soooo much. Next time still be my first choice.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for sharing your kind to Anantara Chiang Mai Resort. Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members. and we hope to have the pleasure of welcoming you again very soon. Warmest regards, Chin Pitak Norathepkitti General Manager
EliOliver
Deluxerum med flodutsikt
Bodde på apr. 2023
Res med vänner
25 recension
10.0/10
Enastående
Publicerades 14 maj 2023
This is an amazing resort! The rooms are charming, unique, and really feel like home rather than a sterile hotel environment. The staff is extremely friendly and accommodating. They were willing to call me a car, help me with cash, and always greeted me with a smile. I also really appreciate that there are air purifiers in each room. 
Översätt
Svar från boendet: Dear Valued Guest, Thank you for sharing your kind to Anantara Chiang Mai Resort. Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members. and we hope to have the pleasure of welcoming you again very soon. Warmest regards, Chin Pitak Norathepkitti General Manager
Yip Phea
Deluxerum med trädgårdsutsikt
Bodde på maj 2023
Par
5 recension
10.0/10
Enastående
Publicerades 8 juni 2023
Strongly recommended to the cleanliness and friendly and helpful staff.. chill and nice place
Översätt
Svar från boendet: Dear Valued Guest, Thank you for sharing your kind to Anantara Chiang Mai Resort. Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members. and we hope to have the pleasure of welcoming you again very soon. Warmest regards, Chin Pitak Norathepkitti General Manager
Gästanvändare
Deluxerum med trädgårdsutsikt
Bodde på maj 2023
Annat
3 recension
10.0/10
Enastående
Publicerades 19 juni 2023
The breakfast is awesome with many choices and taste is also very good
Översätt
Svar från boendet: Dear Valued Guest, Thank you for sharing your kind to Anantara Chiang Mai Resort. Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members. and we hope to have the pleasure of welcoming you again very soon. Warmest regards, Chin Pitak Norathepkitti General Manager
Stanleysh
Deluxerum med trädgårdsutsikt
Bodde på apr. 2025
Annat
4 recension
10.0/10
Enastående
Publicerades 12 maj 2025
非常漂亮的酒店,歷史非常悠久。酒店餐廳是1921年建成的英國領事館,保留到現在。入住後我們升級了《門徒》劉德華同款河景套房,房間非常大。20年過去了,仍然跟當年電影劇照一模一樣。酒店spa也非常舒服。泳池也很漂亮,早上人少,包池獨享。因外圍施工緣故,噪音在房間裏也聽到。反饋後前台服務BJ小哥即刻作出補償,贈送了午餐,知道我們飛機延誤,就將我們退房時間給延遲到下午5點,並安排了酒店專車送到機場,給BJ小哥點贊。服務非常周到。有中文服務。所有服務人員都非常禮貌熱情。舒服的一次入住體驗。
Översätt
6/14
Svar från boendet: Dear Stanleysh,Thank you very much for your thoughtful and detailed review. We’re delighted to hear you enjoyed the rich history of our hotel and appreciated the preserved beauty of the 1921 restaurant and your river view suite. It’s wonderful to know the room brought back memories of the movie “The Disciples.”We’re glad you found our spa and pool relaxing and appreciated the exclusivity in the mornings. Your kind words about BJ and our team’s service truly mean a lot to us. We will be sure to share your compliments with him and the entire team.We also sincerely apologize for the disturbance caused by the external construction noise and appreciate your understanding and patience. Your feedback motivates us to continue improving both our facilities and services.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another comfortable and memorable visit.Warm regards,Chin Pitak NorathepkittiGeneral ManagerAnantara Chiang Mai Resort
Gästanvändare
Kasara Suite med trädgårdsutsikt
Bodde på mars 2025
Par
15 recension
10.0/10
Enastående
Publicerades 30 apr. 2025
所有的服務都很好,還有中文服務。下次來清邁一定再定安納塔拉,房間雖然沒有新但保養不多,綠植一直有人管理養護。服務員都很熱情,我們打車門口小哥哥開門關門特別特別積極。
Översätt
6/7
samguo89
Deluxerum med flodutsikt
Bodde på apr. 2025
Par
2 recension
9.5/10
Otroligt
Publicerades 26 maj 2025
酒店各方面入住 餐飲 都不錯…房間老了一點 畢竟有點年代了…但是維護服務都很好!值得入住!
Översätt
Gästanvändare
Kasara Suite med trädgårdsutsikt
Bodde på jan. 2025
Familj
12 recension
6.2/10
Publicerades 5 feb. 2025
一進酒店,確實別有洞天,度假村的悠閑感覺,辦理入住時的小姐姐態度不錯,可是後來在餐廳、在1921遇到的幾個都很一般,下午有些簡單的茶點可以消磨時間。酒店有些年頭,設施比較不滿意,洗澡水時冷時熱,和前台溝通連句sorry都沒有~早餐等續杯茶等到地老天荒~陽台沙發上有不少樹葉之類的垃圾,桌上的小卡片已經破舊不堪,感覺都被打濕了又幹了的感覺。總之,和價格不匹配~
Översätt
Svar från boendet: Dear Mr./Ms., Thank you for sharing your detailed feedback with us. While we’re pleased that you enjoyed the resort’s atmosphere and the warm welcome from our front desk team, we sincerely regret that other aspects of your experience did not meet your expectations.We apologize for the inconsistencies in service at our restaurant and 1921, as well as for the delays and missed opportunities to enhance your dining experience. Your comments regarding the condition of our facilities, room details, and water temperature issues are also deeply concerning, and we truly regret any inconvenience this caused. Please rest assured that we will address these matters with our team to ensure improvements are made.Your feedback is invaluable, and we genuinely appreciate the opportunity to learn from your experience. We hope to have the chance to welcome you back in the future and provide the high level of service and quality that Anantara is known for. If there’s anything we can do to regain your trust, please do not hesitate to reach out to us directly.Warm regards, Chin Pitak Norathepkitti General Manager