APA Hotel and Resort Tokyo Bay Makuhari

Twin room this time, less space than a double room. Room allocated on arrival..No place to store baggage. Staff not as friendly with a much less personal service. The hotel was large, like entering a shopping mall. Lots of restaurants and shops on site, which is convenient if required. The washlet was old, however the vents above the shower were spotless. The tap is old and it’s ‘broken’. You cannot part open/turn on the tap as it turns itself back off. It has to be fully open or off, which causes a lot of mess as the water comes flooding out

My girlfriend and I as well as 2 other couples booked rooms here with the express consent that all amenities were included. However when we got there all of the men in the party were denied entry into all of the public water areas (pool, spa, sauna, etc) due to having tattoos. This was NOT posted anywhere on the website when we booked our overpriced rooms at this below average hotel. Long story short - dont believe the pictures, save your Yen and go elsewhere.

Airport shuttle does stop by this hotel, however we arrived at night, and missed the last shuttle. So we went to the hotel via train with 3 switches, with luggages. We got there after some time, and still had to do a long walk from the station. Without luggages, it’s a good long walk except that it could be freezingly cold. Walkways connect to the hotel. A lot of people book into the hotel for the bath facilities so all over the place, you see people walking around in bathrobes and slippers. Did not have the time to try that though. Near a shopping outlet, but do not compare to gotemba which is bigger and has more stores. But Mitsui is okay for last minutes Christmas shopping purchases.

The lobby and amenities in the hotel are the best part. The room is hot and the bathroom really needs to be updated. The floors in the elevators are dirty and cracked and the walls are scuffed throughout the corridors. The room is a Japanese small.

There is the ugliest staff here I have ever seen! They don't give me a vacuum cleaner. I haven't been able to clean my room for a month. I live here already long time. It was not my choice. The staff here is very unfriendly. I don't recommend anyone to stay here.

we came to this hotel with our tour group. the hotel is very big and have thousands of room in it. It have 2 wings, east and west. our room was in the east side. there's lawson in first floor, it's 24 hour so if you need anything, just buy there, almost everyday basic need you can find there. the room is clean and complete amenities you can find in the room. hairdryer, hair ties, comb, shower cap, green tea & coffee, water boiler, air purifier, etc etc. especially for the slipper, they give you 2 slipper, 1 that you can wear around the hotel (leatherette) and 1 that you can find in any hotel. the leatherette's forbidden to take home (you have to pay). although the tap water can be drinking, the hotel gave you mineral water too. the breakfast room is on the second floor, not so big and the selection is not so much but the taste is good. there's also have 2 "onsen" that operate in the hotel.

ヘアアイロンを持っていって、チャックを開けて出して、でもやっぱめんどいからやるのやめようってなったのを覚えてるし、ベットの下に開いたのも覚えてるのに遺失物の連絡をしたところないと言われました。絶対にあるはずだしないとおかしいしキャリーバックなので落とすはずもないし、清掃員の方は外国の方っぽかったので取っちゃったかな？とか思いました。ふつーに買ってまだ2回しか使ってないしふざけるなー^_^^_^^_^^_^

ホテルのお部屋はコンパクトですが、テレビが壁にかかっていて洋服かけれるところもあり浴衣もあります。なによりもお風呂が３箇所あり豪華で最高です。 ロビーは広くて機能的です。

キャパオーバーですね。全てが追いついていない。部屋の掃除やリネン交換も4日ごとって、法律守ればいいってものじゃないような。3泊だと一度もリネン交換なし。風呂もカビだらけで、アパであることを差し引いても酷すぎ。