Sonder the Burnham Apartments Loop

Would stay again Location was perfect. Room was very nice and clean. Check in was easy and the elevator worked no problem. The luggage storage was great to have, except our door code didn’t work before it was checkin time. We were able to get in as someone left, luckily. Otherwise I’m not sure what we would have done. Like others stated, walls are very thin, but didn’t bother us any. Water and ice from ice maker tasted really gross, we had to go to the 7 Eleven down the street to get drinkable water. The bed felt like it was going to break underneath us and sunk in quite a bit. Was a bit disappointed with that. Overall it was a good stay and really the positives outweighed the negatives.

More red tape than I’ve ever experienced before to line up a room reservation — then more hassle than I’ve ever experienced before to access a building and a room. I was afraid to leave the room in case I faced more access codes that didn’t work. Frustration and anxiety ruined my stay in Chicago.

Great clean and convenient Very convenient location, beautiful well equipped unit, even free luggage storage after our stay!

I stayed at the Sonder overnight between two long-distance trains. If you are traveling through Union Station, this is a perfect option. It’s basically across the street from the station, and it was also good for some low-intensity exploring in the area. The room was clean, comfortable, and since I was between train trips I really appreciated the opportunity to do laundry in my unit. I was skeptical at first of the app-driven check-in and check-out. There are no employees at the location, although I assume if something goes wrong they can send someone. But it all worked without a hitch, and I’m sold on the concept now.

Pleasant enough place to stay, but there's never any staff on site and the walls are so thin and aircon/fridge so loud, you'll need earplugs to sleep.

Apartment was exceptionally clean and easy to find! There is one small flight of stairs to reach the elevator. No trouble entering building with provided code. Several dining options within walking distance which was a plus. I would absolutely stay here again when in the area!