Central Loop Hotel

The hotel charged me a deposit of $560.74, but returned $460.74 without any reason deducting $100. They still didn’t give me back the $100 overcharged for no reason!

My stay at the Central Loop Hotel was disappointing at best. When I arrived to my room it was filthy, there was hair on the floor and the blanket on my bed was noticably dirty. I called down to housekeeping to have them come the room and they told me that if I needed the room cleaned I would need to call in the morning before 10:30 am, meaning that I needed to sleep with the dirty blanket. I made sure to call them at nine the next morning before I went out for the day and they told me that the housekeeping was already full for the day (not surprising given the condition of my room). When I pressed them and said that it was really imperative that someone come up to my room they said they would send someone up. By the time I got back from the city around 3:00pm nobody has cleaned the room. When I went down to talk to them, the staff didn't apologize but said they would send someone down later. I just got back to the room again and it's about 10:00pm and the room still hasn't been cleaned. The staff was super unhelpful during my stay and I would not recommend staying here.

Service is good,but the sound insulation need to be improved.