Luna Domes

Had a great couple of days at Luna Domes, Wakehurst Dome easliy spacious enough for 4 people. Beds & pillows amazing. BBQ super efficient. Wood burner great with plenty of logs and firelighters. Under bed heater also a godsend in January. Plenty of parking. The hot tub was a little too chilly for us in January as we went out and about and couldn't keep the burner going all day, although we did still go in on Friday night. Super peaceful with beutiful views. Would love to come again in the Summer.

I stayed here this weekend with my husband and 2.5 year old. When we arrived we thought it was a beautiful setting and lovely decor and set up. On arrival we noticed the mezzanine bed wasn’t made up, despite booking for 3 people. We called up to request the bed to be made up and was told this would be an extra charge as we had booked for 2 adults an infant, even though we had booked infant as my daughter is 2.5 and the child option was for 3-12 year olds so we were right to select this option, and the website stated the bed would be made up automatically if booking 3 or more people, it wasn’t specified that this didn’t include infants. Anyway, they sent some sheets for us to make the bed up ourselves. It was absolutely freezing in the room, we expected some cold as it was January but assumed the fire would be sufficient heating. The fire needed new logs adding almost every 30 mins to keep it burning, and even at its hottest the room was still freezing and we were so cold our entire stay, and even worse during the night as the fire went out more often due to us not being able to replace the logs regularly. I must have got up about 6 times during the night to relight the fire as I was shivering even though sleeping in thick layers with the provided extra blankets. The hot tub was also freezing cold despite being prelit on arrival. We spent 2 hours heating it on our first night just to make it bearable, and even then we had to get out as it was too cold. The next day I lit the fire at 6:30am and had tend to it every 30 mins so it didn’t go out, and it took til 12pm to reach an appropriate temperature. The ‘heated’ outdoor bathroom was also freezing cold and the heater did absolutely nothing. We were supposed to stay a second night but we ended up going home early as we had been so cold and couldn’t face another night there, and the hot tub was barely usable as to keep it warm enough we had to tend to it almost constantly, so there didn’t seem a point staying. We are so disappointed to have paid £600 to stay here for 2 nights but to spend most of the time attempting to keep fires burning and failing to keep warm enough. We came home absolutely stinking of fire, and during the night all I could taste was smoke. I understand Luna Domes can’t control weather, but if they choose to open their accommodation in the winter then for £600 I would expect them to provide adequate heating options The positives to add were that the beds were lovely and comfortable and the setting was beautiful and peaceful. I imagine visiting in a warmer season would be a lot better experience

We stayed last month to celebrate my husband’s birthday and it was an absolutely amazing experience. We took our 2 young children and all had the best time. The experience is completely unique and every detail has been thought of. There is literally nothing that could have been better. The accommodation is immaculate and so carefully planned. The equipment was all so easy to use and everything came with easy to follow instructions. The only thing to consider is that it is quite a way to a supermarket and you really do need to take all food supplies as you can’t really ‘pop’ to a shop for anything. If you’re looking for a really luxurious stay away from everything this is so worth booking. The staff we booked through were so helpful and actually made a dome available for us. Would definitely stay again.

Wow how amazing was our weekend in the Luna dome! Relaxed, chilled and had the best time! They are beautiful and in such a lovely location! Can’t thank you enough for making our 1st anniversary so relaxed! We will definitely be returning! Char & Jay xx

Visited this amazing place for my husband birthday, it was perfect! Found a complimentary bottle of Prosecco with chocolates,( nice touch) The dome are just wow, the jacuzzi, barbecue, and fire place makes the whole atmosphere magic, the place is spotless, very well maintained, Very relaxing atmosphere, bird sound,highly recommended for romantic stay and family holiday. Best glamping in the uk

Superb and very relaxing. Luna Domes is situated in a lovely area with stunning views. The accommodation was excellent and enjoyed the use of the Hot Tub and loved cooking on the BBQ. On arrival we noticed that the toiletries were missing. We made contact and a staff member attended very quickly with the items. The stay was very enjoyable and will definitely give it another go next year.