Comfort Inn

I made 3 mistakes that cost me that night: #1. Chosen the wrong apps. #2. Assuming that when I used the same apps to book previous trips, that it would stay in same currency(Canadian) on booking by a Canadian in Canada for a Canadian hotel, but it was in US dollars, this time. #3. I needed to use my earned trip Coins to cover the costs including the security deposit, then I was not able to cancel ( even 10 minutes after booking ) As a results Trips.com advised me that I have to accept the booking, 3 hours later. I had to abandon the booking and my 326 dollars because I can not cover the security deposit. I did learned a lesson. thank you

My wife and I enjoyed our stay at the Comfort Inn in Chilliwack. Our room was clean and comfortable. The hotel was in walking distance to the local mall, as well as a cinema across the street. We found the breakfast quite good. The staff were friendly and accommodating. A special thank you to Megan the receptionist.

Was very quiet and close to all shopping

房間很舒適。

A disappointing 3. We did not have high expectations but the hotel seemed tired. For a well established chain it certainly could have used some updating. Continental breakfast was okay with two cooked items but my wife has celiac disease and there was no way to determine whet he cooked items were gluten free and safe. Check in was okay but overall not quite as nice as we would expect from a well established chain. Perhaps a 2.5 would have been a better rating

The beds are comfy, breakfast was good, service was friendly location was decent. For the price of a room I would like to have seen a bit more effort in things like the tv size and a wall mount the little extras to make the almost 300 a night a little more reasonable.

I would suggest you avoid this hotel. We were give a pet room as requested and it ended up having ants in it. We requested another room and they said they did not have one but their solution was to vacuum the room and put towels down. Not acceptable by my standards. We ended up checking out and asked for a refund. Told to speak to Desk Manager in morning. We did the next day before we left Chilliwack and told to email General Manager to ask. To date no response from this person. Avoid this hotel. Poor service and place needs work. Still was charged on top of this. Totally disgusting experience.

From the moment you walk in you feel like walking out. The most inhospitable front desk staff I have ever encountered. Very militant like, not a smile on their face nor a greeting when you check in. Although we were early the front office manager's stance was "check in is at 4 and not a moment earlier. You'll have to come back". There was no "let me see what can we do", no "let's see if we can get your assigned room ready for you". Nothing! The breakfast was nothing to write home about either. Carbohydrate laden, greasy, and in their "egg, bacon, cheese" sandwich the bacon barely measured an inch and was so thin that it was transparent. Their internet is slower than a turtle's pace and kept cutting out. They also don't care if the stairwells are full of sand or dirt that one could slip on. This was the case on Sunday morning and was brought to the front desk's attention. 4 hours later the sand and dirt was still there and their excuse for not cleaning it up immediately was "that is the last thing that housekeeping cleans for the day". It looks like they would rather have a lawsuit on their hands from a slip/fall because of their negligence, instead of cleaning it up immediately. The icing on the cake was when a call was received to say "we've just added $200 to your account because you've parked an "oversized" vehicle on the lot". Not even a word to say "hey I see that you'e parked your oversized vehicle on the lot. Could you please move it or we'll charge you $200". Nothing! Ironically, this morning there was a vehicle that took up 7 parking spots out front, and this evening it was parked out back and it was moved most likely after a courtesy call, but I can't say for sure and a rig that took up 3 spots. Stay for 12 nights (2 rooms for 6 nights) at roughly $300 per night is way out of whack for what you get here and I've stayed at many Comfort Inns in my 40+ years of travel. They definitely do not want your repeat business, and they won't get it.

Stayed only for one night. Almost $300 CAD for the night. The TV is the size of a large computer monitor Air conditioning was very noisy, to the point where you either turn it off and sleep in a sauna or leave it on and sleep with a locomotive in the room. The hotel is next to Hwy 1 so you can hear some of the bigger trucks passing or loud cars/motorcycles. We asked to be re-allocated to the other side of the hotel but our request was denied. I asked for one extra pillow and the receptionist said they ran out of pillows. How can a hotel with around 50 rooms can run out of pillows? The attitude of the front desk person was: “nothing we can do about it “