On a road trip thru AZ and NM and decided to divert here for a night. It's just under 2 hours from Gallup--take the drive! There's not a lot there and that's one of the best parts. Just drive around! Tashina welcomed me and put me in their last king room. I knew one day wasn't going to cut it and I went back to the front desk. The room I was in was booked for the next day, but Tashina got me another room (double), which I was able to switch to immediately and use for 2 nights (thank you!). In the middle of this, I thought I had lost my room key. Tashina managed to handle that with grace and warmth, so I didn't feel like such an ***** when I realized it was in my hand the whole time. Rooms are quiet, clean and comfortable, with chairs and a table just outside each room. There's on-site laundry, great wifi, a gift shop and the cafeteria. The cafeteria was OK. The food was good, it's a little chaotic, but the staff are universally warm, welcoming and friendly--which brings me to Shania... Shania seems to have several jobs at the hotel, one of which is in the cafeteria. Night 2 there was a mix-up and they didn't make my dinner. Shania was bussing tables and asked me if I had gotten my dinner. When I said no, she told me the cafeteria had closed. She apologized sincerely, left my table, came back 2 minutes later, apologized again, and offered me a plate of lasagna, some sides and a piece of cake. As a restaurant manager, I was impressed by her sincerity and her commitment to taking care of guests any way she can (and did). Thank you for a wonderful stay!
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