Premier Inn Chipping Norton

My second visit here and sadly it has gone downhill since my first visit. Car Park: despite being run on behalf of the hotel, customers now have to pay for parking, £4.50 per night. Is this a new trend and will we see it in other premises? Overnight parking is free in the town. On arrival we were confronted with both self check in machines out of order, and also the vending machine. This remained the case throughout our two night stay. We had booked a meal deal. For the evening meal many menu items were unavailable - no salads, no burgers or other grill items. No wonder the restaurant was empty! For breakfast the first day there was no bread! Yes, no bread for breakfast!! On the second day again no bread for breakfast until 9.15 when they had a delivery, but no cakes, croissants or pastries! I would say this is no reflection on the front of house staff who seem few in number and are run ragged. They try their best. It is such a shame. This Premier Inn is ideally suited for families and others wanting to stay in the beautiful Cotswolds where other Premier Inns are few and far between.

Big thank you to the staff, Marina, Zack, Kevin and Aimee at the hotel. I had a Booking issue which Marina rectified with no fuss at all, very busy hotel with Resturant in-house, book early to avoid missing out as locals eat here too. Large Car park which is £3 per night via a machine, staff can assist if you’re not sure how to use it. 2 lifts to access's all floor levels. Mobile Fun Fair came to town on the Sept 18th which closes the town centre to traffic every year so check this out to avoid delays until the weekend. Hot and Cold blown ventilation in rooms, staff will help if there is any issue so just ask, nothing is too much trouble. Thanks to Lula, Imogen, Sophie and Slav for Breakfast and evening meals

Great location for where we were visiting. The staff we very helpful and polite. The room was tidy and the breakfast was really good, plenty of choice and fresh

Very nice Premier Inn with a fantastic location, easy access into town and a short drive to the Clarkson attractions in the area. We had a top floor room (301) which was a really good size and extremely clean with a pleasant view. As usual with Premier Inn the staff were friendly and efficient, wouldn’t hesitate to stay there again. 2 lifts on the property with paid parking.

Great location. Our run was facing the car park and we're had a beautiful view over countryside. It was clean and comfortable. We had an accessible room and it was only a few doors away from the lift, which was convenient. We ate and had a drink in the restaurant and we're served by Kevin who made us feel very welcome.

Comfortable and excellent service. Issue with payment for parking resolved by a very helpful manager after the visit.