Rigel Hotel recensioner

The hotel is great, but some things should be improved. The toilet paper inmediately blocks the pipes, but there is no any information regarding it, or asking not to flush it. There is only one toilet paper in the toilet - definitely not enough for several people. There is only one gel in the shower and one minibar of soap by the sink - a very inconvenient solution, we had to constantly move the gel back and forth. There is a loundry room, but it is not self-service [we were told], no information about it anywhere. In theory the guests can access it. But the room card only allows you to get to the reception, the floor above where the gym is [[or more precisely some machines standing [for real] in the corridor] and to the room floor. The laundry is one floor above the gym and it is terrible. It should not be called a laundry, the same goes for the gym. One broken washing machine and one or two dryers, in a microspace without a window,with pipes connected so badly that I have never seen anything like it. We had planned to use the loundry in this hotel assuming that in a hotel of this class this service would be luxurious and ended up going to another hotel to do it. In theory the loundry service can be ordered but only during day hours so sightseeing or ordering laundry. Another thing - so-called butler service is included in the price so we thought that he would be able to arrange simple things like hiring a private driver, typical sightseeing tours. Well, no, we had to arrange everything ourselves. So, what this butler service means I have no idea. Breakfast - basically Chinese, even without black tea, poor choice. The room itself very large and clean, amazing view, very quiet, even with open window. TV huge but no TV signal at all, probably the antenna was connected incorrectly. The location could not be better, fast elevators stopping only on a few selected floors.

Booked a double room and since its no longer available so they upgraded us into twin room at 49th floor 🙃. Great sea views overlooking the bridge, the river, tall buildings but it was not the stunning red bridge that we were hopeful of ! This was another bridge with no lights on and it was quite a dull sight at night. In the day, it may look stunning tho !

Incredible hotel, welcoming staff super helpful for foreigners. Room located on the 49th floor. Hotel lobby located on the 44th floor. Incredible views over the city, from multiple sides. The bed is comfortable, cleaning is done very well and the shower is simply amazing. Plus, it’s affordable.

Best hotel best view from room

Good stay. Nice location with lots of shops around, warm and friendly service.

Great hotel, very comfortable and very nice staff. amazing views from the room

Hotel location and view was great, but breakfast need to be improved.

This is one of my best experiences with hotel. Superb location, very efficient and attentive front desk staff. Was served by a Tina, Joe and Ella on the check out, her service worth commendation. Also commenting a staff with nickname “美女富婆” and her colleague (did not get her name) who helped us with our late night supper takeaway.

Excellent location walking distance to Raffles City.

Excellent location

A perfect combination of great location and pleasant staff. The staff of this hotel are exceptional!

Standard hotel

Perfect stay

Great location. Very nice room.