Palace Hotels (Chongqing Nanbin Road Holy Land Hot Spring Branch) recensioner
Palace Hotels (Chongqing Nanbin Road Holy Land Hot Spring Branch)
No.587 Nanping East Road, Nan'an District, Chongqing, 400066, ChinaVisa hotellinformation
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1 natt
Gästrecensioner
4.7/5
Enastående
1212 recension
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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.7
Renlighet4.7
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Elegant miljö(160)
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Avslappnande spafaciliteter(60)
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Utsökt frukost(39)
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Negativa recensioner(30)
Matthew James
Superiorrum (2 sängar)
Bodde på nov. 2024
Par
2 recension
4.7/5
Otroligt
Publicerades 1 jan. 2025
Great hotel for a spa break. Rooms very clean. Rooms come complete with a desk and huge tv and all laptop connections you could want. Usb, Hdmi, various Chinese and European plugs. Rooms have both a shower and a bath. The rubber ergonomic pillow was great. Natural hot springs in the same building. Area is a bit away from the hustle and bustle of the city. You can walk along the river, and there are plenty of cafes and restaurants within walking distance.
Översätt
Svar från boendet: Dear Guest: Hello! The best advertisement is the recommendation from customers. We are honored that our products and services have gained your recognition. However we know that there is still a gap between our current performance and your expectations. We will continue to strive for improvement! We look forward to providing you with a experience on your next visit. We wish you all the best and hope you have a happy every day!
MARCEL FRANSISCUS P
Superior-dubbelrum
Bodde på nov. 2024
Affärsresenärer
1 recension
3.2/5
Publicerades 10 dec. 2024
This hotel I visited often beforeTgat time it was the Crown Plazza hotel.Today it has nothing to do any longer and nothing compares the previous high standard Crown Plazza any more.Lucky I speak some mandarin but I warn guest from abroad there is nobody who can speak English.
To be Honest, To compare with Chinese hotels it is to expensive.Breakfast is at the poor side.Today you are better off in a hotel like Home Inn plus (ru Jua) for way less money and cleaner (also chinese speaking only
Översätt
Svar från boendet: Dear guest, we are deeply sorry to see your review. The hotel was renovated and upgraded in 2019, and then the room bedding, carpets, curtains, sofas, hairdryers, toiletries, etc. will be replaced and upgraded again in 2023. From the hotel opening to Now, it has been a long time, but we are still innovating and reforming, hoping to maintain the Chinese style charm of the hotel and make more friends like it, so we have been constantly optimizing according to the original appearance of the hotel. On the basis of the original facilities, not only the above items were replaced, but also the 100-inch full LCD TV in the room was replaced, a dryer for small clothes was added, toiletries well-known in the international hotel industry, 24-hour butler service, 24 Hours of robot service, etc. The hotel is located in the main urban area, surrounded by greenery and the fragrance of birds and flowers. It has always adhered to the design look and feel of a garden style and enjoys a high-quality sleep experience. We take your mention of our breakfast issue very seriously. Ritz immediately communicated with the restaurant and made continuous adjustments to more than 40 dishes. Ritz would like to apologize to you again and thank you very much for your suggestions. , Liz believes that there is no end to service, and there is no end to improvement. We will continue to work hard and optimize to provide every guest with an extraordinary stay experience!
Gästanvändare
Superior-dubbelrum
Bodde på okt. 2024
Ensamresenärer
4 recension
4.5/5
Utmärkt
Publicerades 12 nov. 2024
Good hotel close to nan bin road next to the river
Short walk to the riverside during the night
Good service from hotel staff Xiao shi and Yang Yang
Översätt
Svar från boendet: 親愛的客人:您好!非常感謝您對朗麗茲的支持!沒有得到您5星的好評,麗茲深感抱歉!我們一致秉承着“賓客至上“的服務原則,一切衹為讓”您“有個滿意,舒適的入住體驗,我們會努力做到更好,希望在您的下次下榻之時為您提供不一樣的入住體驗,期待能和您再次相遇!
Wei
Superior-dubbelrum
Bodde på sep. 2024
Annat
9 recension
2.7/5
Publicerades 1 nov. 2024
This hotel is clean and stylish, with a welcoming atmosphere. However, some aspects could be improved. The air conditioning in our room wasn’t effective, making it uncomfortably warm. Although the staff provided a portable air conditioner, it didn’t cool the room well and had an unpleasant odor. Additionally, our room was directly across from a restaurant, and the noise continued until midnight, which made it hard to relax.
Översätt
Svar från boendet: Dear guest, hello! Thank you for choosingto stay at the Long Ritz Hotel and takingthe time to share your stay with us. Thereis a large temperature difference betweenday and night in the city, for the health ofeach guest, the hotel has limited theminimum and maximum temperature ofthe central air conditioning, l am verysorry that it does not meet yourrequirements. After arriving at the hotel,the hotel has carefully arranged the roomtype with the best scenery for you. Fromthe window, you can see a quiet rockerywith abundant green plants.In additionour Windows are double-laver isolationglass, sound insulation effect is goodreceived your feedback, we haveimmediately communicated with thebusiness hours and noise interference, wecherish your every word of sound advice.am very sorry that l did not make yousatisfied, and hope to invite you to experience again in the near future and provide you with better service!
Wei
Superior-dubbelrum
Bodde på sep. 2024
Res med vänner
9 recension
3.0/5
Publicerades 1 nov. 2024
Nice hotel. Clean, and stylish. However, the facilities need some work. The air conditioner didn't really work and the roomw as very hot. We were provided with a portable air-conditioner but it didn't help and it also made the room smell bad.
Översätt
Svar från boendet: Dear guest, hello! Thank you for choosingto stay at the Long Ritz Hotel and takingthe time to share your stay with us. Thereis a large temperature difference betweenday and night in the city, for the health ofeach guest, the hotel has limited theminimum and maximum temperature ofthe central air conditioning, l am verysorry that it does not meet yourrequirements. After arriving at the hotel,the hotel has carefully arranged the roomtype with the best scenery for you. Fromthe window, you can see a quiet rockerywith abundant green plants.In additionour Windows are double-laver isolationglass, sound insulation effect is goodreceived your feedback, we haveimmediately communicated with thebusiness hours and noise interference, wecherish your every word of sound advice.am very sorry that l did not make yousatisfied, and hope to invite you to experience again in the near future and provide you with better service!
Gästanvändare
Superiorrum (2 sängar)
Bodde på apr. 2024
Affärsresenärer
2 recension
3.7/5
Publicerades 26 maj 2024
Pros:
- Good hot springs
- Nice bath tub
Cons:
-Gym was poorly maintained, treadmills were unused
- Air cons were off in the lobby
Översätt
Svar från boendet: 尊敬的賓客:您好!非常感謝您的入住與分享,很抱歉給您帶來的不便體驗;目前我們已經將健身房進行全面檢查當中,維護檢查設備確保能正常使用,大廳是開着空調的喔,可能是因為樓層挑高過高温度沒能及時降下來。謝謝您的建議酒店歡迎並珍惜您的每一句中肯的意見。祝您生活愉快,身體健康,酒店全體員工期待您的再次光臨。
Gästanvändare
Superior-dubbelrum
Bodde på apr. 2023
Ensamresenärer
19 recension
4.0/5
Mycket bra
Publicerades 6 aug. 2023
They gave me a room for a smoker. I asked them to change it, and they changed it for me to a better room with a balcony and no smell of smoking. Generally the hotels in a nice place near Shopping and the staff offer a friendly. 
Översätt
Svar från boendet: Dear guest, thank you very much for staying at this hotel. We will work even harder to provide you with better service. We look forward to your next visit and wish you a happy life!
Gästanvändare
Superior-dubbelrum
Bodde på okt. 2024
Ensamresenärer
7 recension
5.0/5
Enastående
Publicerades 5 nov. 2024
Very good😀
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您對朗麗茲酒店的鼓勵與推薦!金獎銀獎不如您的誇獎,金盃銀盃不如您的口碑,我們不會讓您失望的!祝: 萬事如意!
Svar från boendet: 尊敬的賓客您好,非常感謝您對我們酒店的好評,酒店房間寬敞舒適,在南岸區中心,但是遠離鬧市區,非常適合旅行休息。周圍餐館美食雲集,出門步行1分鐘就有串串,火鍋,江湖菜,炒菜,小麪,應有盡有味道也特別好吃價格也很實惠位置來講很方便呢。謝謝您的讚美啦,歡迎您常來,朗麗茲在這裏期待您再次光臨。
Svar från boendet: 尊敬的賓客您好,非常感謝您對我們酒店的好評,酒店房間寬敞舒適,在南岸區中心,但是遠離鬧市區,非常適合旅行休息。周圍餐館美食雲集,出門步行1分鐘就有串串,火鍋,江湖菜,炒菜,小麪,應有盡有味道也特別好吃價格也很實惠位置來講很方便呢。謝謝您的讚美啦,歡迎您常來,朗麗茲在這裏期待您再次光臨。
Svar från boendet: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Svar från boendet: 尊敬的賓客,感謝您選擇酒店,我們為每一位賓客提供優質的服務是我們服務之根本。您的支持也是我們繼續努力的動力。 酒店位置出行非常方便,距離商圈和很多辦事區域都很近和方便呢。不管您是商務出行,還是旅遊出行都是非常合適的哦,我們會繼續保持服務激情,致力讓每一位賓客享有賓至如歸的入住感受,我們會更加努力去為每一位顧客做好服務!