Ascott Raffles City Chongqing

Fantastic location, right at the iconic Chaotianmen. It is located at the same complex as the huge Raffles City mall, and only a stone's throw away from the famous Hongya Caves and river cruise piers. There is also a metro station here that is well-connected to other lines. In fact, we can see the famous confluence of the two rivers from the balcony right outside the hotel lobby. When we checked in, we were given a free upgrade. The rooms were clean, well-equipped, and the bed mattresses were firm and comfortable, providing a good night's rest after a long day of walking. The service was excellent throughout and the service staff went the extra mile to help plan our sightseeing itinerary, purchase the cruise tickets and provide local dining options. Definitely a great recommendation for families and first time visitors to Chongqing! A shout out to the concierge staff Orange and the porter Jack for their vibrant attitude and eagerness to assist the guests!

Great value for money, location is excellent (close to metro and in walking distance to a few notable places), suites are clean and quite spacious, well designed and equipped with washing/drying machinery and full kitchen, however the range of personal hygiene products and food options could be improved, but generally I would recommend the hotel for families, it is worth mentioning that staff is friendly and can communicate in English

Pros: The location is good, the check-in process was easy, the staff attitude is nice, the room was clean and spacious, the amenities are okay, and breakfast is superb. Cons: If you get a higher room, your ears will be slightly uncomfortable when you go up and down the elevator.