O’Ciel Skyrise Riverside Hotel at Raffles City Chongqing foton
O’Ciel Skyrise Riverside Hotel at Raffles City Chongqing
重庆欧辰高空江景酒店(解放碑来福士广场店)
Guangda Holdings Chaotianmen Center, No. 1 Xinhua Road 21F, Yuzhong District, Chongqing, China
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Gästrecensioner
9.0/10
Good
2221 recension
För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör9.1
Bekvämligheter9.0
Service9.0
Renlighet9.0
Gästanvändare
Confluence Horizon Loft Residence - Crystal Gallery Two-Bedroom Suite With Ambient Intelligence
Bodde på mars 2025
Familj
1 recension
7.5/10
Publicerades 24 apr. 2025
The view and location is exceptional. Room is spacious, tidy but not very clean (when compared to real hotel ). In fact it's not a real hotel, it's just a commercial building converted to some kind of hotel. So you shouldn't expect any hotel like service.
But all in all, value for money.
Översätt
Svar från boendet: 【觀來福士水晶橫廊】尊貴的賓客,非常不好意思,沒能讓您滿意,對此我們深感抱歉。請允許我們集體彎腰90度向您獻上我們的歉意,也請您儘管放心,下一次您來住保證會讓您滿意噠!
rcrdm
Raffles Horizon Loft Suite - Cinematic River Escape With Sky Lounge
Bodde på mars 2025
Ensamresenärer
64 recension
10/10
Enastående
Publicerades 19 apr. 2025
Super large room with floor to ceiling windows, river view and landmark view (from picture). Perfect location right in the main central area.
Reception staff is also friendly and available!
Will stay again next time
Översätt
Svar från boendet: 【拍照出片,網紅打卡點】親愛的客人,您好!非常榮幸能在山城重慶接待您,十分感謝您的肯定,能為您的旅途增添哪怕一分的美好,我們都覺得榮幸之至。感謝您喜歡重慶,也感謝您喜歡歐辰國際,期待與您再次相逢.(歐辰高空江景酒店位於解放碑核心位置,樓下20米即是軌道1號線,與地標來福士僅一街之隔(部分房型可直賞來福士兩江交匯)。從酒店步行至洪崖洞,長江索道等景點均在10分鐘以內。期待與您重慶再見。
Nico Kaola
Cityscape Luxe Chamber Air+ Purification System | Queen Bed
Bodde på mars 2025
Ensamresenärer
14 recension
7.5/10
Publicerades 14 apr. 2025
The hotel is very well located right outside the subway station. It's difficult to find though as it is in a building with many other hotels. The staff was friendly but not very efficient. There's a lot of noise outside during the night. Room could be cleaner.
Översätt
Svar från boendet: 【樓下1號線終點起始站】尊敬的賓客您好, 感謝您對我們的認可, 客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力, 打造五星級水準, 期待下一次的出行, 我們能為您創造更加完美服務
Gästanvändare
Celestial Bath Suite Soaking Tub | 4K Laser Projection
Bodde på mars 2025
Par
4 recension
4.5/10
Publicerades 6 apr. 2025
We stayed another hotel at same building and moved to ouchen. Compare to other hotel at same building, ouchen hotel condition was very poor.
Smoking smell and room condition was not same as picture.
I complained hotel with smoking smell in the room and the staff said all the room and non smoking room but there were two ashtrays in the room 🤣
Översätt
Svar från boendet: 尊敬的客人,感謝您選擇入住並抽出時間分享寶貴的反饋。我們非常重視您的入住體驗,並對未能達到您的期望深表歉意。關於您提及的情況,我們在此向您説明:根據平台訊息公示,本酒店所有房型均為可吸煙房型,暫未設定無煙客房。為確保訊息透明,我們在APP及預訂頁面均對此進行了明確標註,房間內配備煙灰缸亦為統一標準配置。您入住的房型嚴格遵循預訂訊息安排,與平台展示的實拍圖片及描述一致。若因房型佈局差異給您造成誤解,我們深感抱歉。針對您反饋的煙味問題,我們第一時間協調清潔人員上門通風處理,並先後5次主動提出為您更換同等級房間,但您表示更傾向保留原房間。我們尊重您的選擇,但也為未能徹底改善您的體驗而遺憾。我們深知細節決定服務品質,您的反饋將幫助我們進一步優化客房維護流程。若您未來願意再次選擇我們,請隨時聯繫前台,我們將優先為您安排高樓層通風跟流流暢的房間,並贈送一份歡迎禮品以表誠意。再次感謝您的理解與包容,祝您旅途順遂,期待與您温暖重逢!真誠致意
Francesco
Confluence Horizon Suite - Executive Two-Bedroom River Nest
Bodde på feb. 2025
Par
3 recension
9.0/10
Utmärkt
Publicerades 31 mars 2025
I stayed in the 270° Two Rivers Surrounding View LOFT Two-Bedroom River-View Family Suite on the 27th floor, and the views were absolutely breathtaking. The room was spacious, clean, and well-designed, offering a panoramic view of Jiangbei and the rivers. The hotel’s location was convenient, and the staff were friendly and helpful. A fantastic experience—I would definitely stay here again!
Översätt
Svar från boendet: 【拍照出片,網紅打卡點】親愛的客人,您好!非常榮幸能在山城重慶接待您,十分感謝您的肯定,能為您的旅途增添哪怕一分的美好,我們都覺得榮幸之至。感謝您喜歡重慶,也感謝您喜歡歐辰國際,期待與您再次相逢.(歐辰高空江景酒店位於解放碑核心位置,樓下20米即是軌道1號線,與地標來福士僅一街之隔(部分房型可直賞來福士兩江交匯)。從酒店步行至洪崖洞,長江索道等景點均在10分鐘以內。期待與您重慶再見。
Gästanvändare
Cityscape Luxe Chamber Air+ Purification System | Queen Bed
Bodde på nov. 2024
Res med vänner
2 recension
7.0/10
Publicerades 9 feb. 2025
More like a business hotel with no amenities, the amenities shown on the listing are incorrect.
The office building housed many hotels management, only the same floor already has 4 hotel managements.
We were given 'upgraded room' as I noticed the room I booked no longer appeared on the listing. The room looks great however a few downside that makes the stay downgraded.
1. Both toilets have very awful smells even after complained and was cleaned.
2. The projector receiver on the top of the screen almost dropped, and it doesn't have free channels to watch, all required payment or membership.
3. The air-conditioning was pre-set to warm, making the room very stuffy even during winter.
4. Fridge is spoiled and can't be replaced. Staff suggest to store our goods in the fridge at the front desk, quite ridiculous.
5. Opposite building is under construction, so it can be slightly noisy even at night.
Nevertheless staffs are friendly and reply swiftly. Even they have offered a room change, the room is smaller and has only one bathroom at downstairs, which makes it very inconvenient to us, so we decided to stay in the same room.
Översätt
Svar från boendet: 【拍照出片,網紅打卡點】【樓下好吃街】【高空兩江夜景】【樓下1號線終點起始站】【觀來福士水晶橫廊】尊敬的客人:您好!非常抱歉給您帶來了不愉快的入住體驗,我們對此深感愧疚。關於您提到預訂的房間未在列表中顯示,是因為您到店時該房型已預訂完,但請放心,您原本預訂的房間我們一直為您保留着。給您造成誤解,實在不好意思。其實,我們為您做了房間升級。您原本預訂的是 15 - 20 平米的小房間,衹有一個淋浴間和一個衞生間,且沒有浴缸;而升級後的複式套房有兩個衞生間,還配備了浴缸,衹是淋浴間僅樓下設有。希望這樣的升級能在一定程度上提升您的入住體驗。關於投影儀,它並非快要掉落,而是特意設計安裝在那個位置,方便您觀影。衹要您聯繫前台管家,我們會為您提供免費會員,這樣您就能暢享豐富的影視資源了。另外,冬季空調默認制熱模式,若您覺得房間悶熱,您可以選擇關閉空調或者調低温度,給您帶來不佳的體驗,我們十分抱歉。對於您反饋的其他問題,如廁所異味、冰箱損壞、施工噪音,我們已記錄並立即安排整改。我們會加強房間設施設備的檢查維護,確保類似問題不再發生。同時,也會與周邊施工方溝通協調,儘量減少噪音對客人的影響。再次感謝您的反饋,您的意見對我們非常重要。我們真誠期待您的下次光臨,屆時一定會為您提供更優質的服務和舒適的住宿環境。祝您生活愉快,萬事順遂!歐辰高空江景酒店(解放碑來福士廣場店)
Gästanvändare
Panoramic Riverside Loft Suite | 180° Window Views & Soaking Tub
Svar från boendet: 【拍照出片,網紅打卡點】親愛的客人,您好!非常榮幸能在山城重慶接待您,十分感謝您的肯定,能為您的旅途增添哪怕一分的美好,我們都覺得榮幸之至。感謝您喜歡重慶,也感謝您喜歡歐辰國際,期待與您再次相逢.(歐辰高空江景酒店位於解放碑核心位置,樓下20米即是軌道1號線,與地標來福士僅一街之隔(部分房型可直賞來福士兩江交匯)。從酒店步行至洪崖洞,長江索道等景點均在10分鐘以內。期待與您重慶再見。
Gästanvändare
Celestial Bath Suite Soaking Tub | 4K Laser Projection
Svar från boendet: 【拍照出片,網紅打卡點】親愛的客人,您好!非常榮幸能在山城重慶接待您,十分感謝您的肯定,能為您的旅途增添哪怕一分的美好,我們都覺得榮幸之至。感謝您喜歡重慶,也感謝您喜歡歐辰國際,期待與您再次相逢.(歐辰高空江景酒店位於解放碑核心位置,樓下20米即是軌道1號線,與地標來福士僅一街之隔(部分房型可直賞來福士兩江交匯)。從酒店步行至洪崖洞,長江索道等景點均在10分鐘以內。期待與您重慶再見。
Gästanvändare
Panoramic Riverside Loft Suite | 180° Window Views & Soaking Tub
Svar från boendet: 【拍照出片,網紅打卡點】親愛的客人,您好!非常榮幸能在山城重慶接待您,十分感謝您的肯定,能為您的旅途增添哪怕一分的美好,我們都覺得榮幸之至。感謝您喜歡重慶,也感謝您喜歡歐辰國際,期待與您再次相逢.(歐辰高空江景酒店位於解放碑核心位置,樓下20米即是軌道1號線,與地標來福士僅一街之隔(部分房型可直賞來福士兩江交匯)。從酒店步行至洪崖洞,長江索道等景點均在10分鐘以內。期待與您重慶再見。
Gästanvändare
Celestial Bath Suite Soaking Tub | 4K Laser Projection
Svar från boendet: 【拍照出片,網紅打卡點】親愛的客人,您好!非常榮幸能在山城重慶接待您,十分感謝您的肯定,能為您的旅途增添哪怕一分的美好,我們都覺得榮幸之至。感謝您喜歡重慶,也感謝您喜歡歐辰國際,期待與您再次相逢.(歐辰高空江景酒店位於解放碑核心位置,樓下20米即是軌道1號線,與地標來福士僅一街之隔(部分房型可直賞來福士兩江交匯)。從酒店步行至洪崖洞,長江索道等景點均在10分鐘以內。期待與您重慶再見。