Premier Inn Chorley North

Thank you to the best Premier Inn staff I have ever encountered. You are all absolutely fantastic, and went above and beyond to support me during my stay. I booked a short stay at Chorley due to family sickness in January, and eventually needed to extend my time there several times. The reception staff were absolutely fantastic at helping me with this. Nothing was too much trouble for them - and they were always, always so kind and friendly. The cleaning staff were absolutely amazing at cheering me up, providing helpful suggestions for services and generally being all-round fabulous people. And absolutely every other member of staff I encountered was lovely too. At a very, very difficult time Premier Inn became my sanctuary - and the staff were my saviours. Thank you to you all, especially: Denise, Tina. Kirsty, Helen, Karen, Marty, Becky, Peter, Janine, Lauren. Julie and Ilona. Your kindness will never be forgotten.

The location was ideal for the hotel as it was right next to the Malthouse Inn, so we had a nice evening meal in there. The room was very clean (310), however, whoever was staying directly above sounded like a herd of elephants, just seemed like they were walking back and forth for a few hours in the night and early morning, must of been getting their steps in!! The Thermostat for the heating automatically went down to 14 degrees in the night, eventhough, I set it at 22 degrees so was cold in the morning. We didn't report these issues to the Reception as we only stayed for the 1 night, however, if we were staying longer we would have requested another room.

Arrived at 2pm only to be told that it was a £10 early arrival fee.!! Arrived in freezing cold room (no heating on). Tried to turn on TV - no signal At reception asked for assistance - told they would look at it while we were out for the evening. Left at 6pm, back at 10 pm still not working. We've been regulars at Premier Inn for years but we will not be back here again