Travelodge Preston Chorley

Brilliant stay thanks to the awesome Joanne, Jackie & Andy!!! We checked in to a hostile pair of guests causing grief to some of the staff, quickly and very impressively the manager Joanne calmed things down & the lady and gentleman apologised and all was fine. Well handled Joanne! During our stay Jackie was absolutely brilliant, sorted us out with extra tea and coffee and serviced our room and left it spotless, she is a grafter and 100% trustworthy around our belongings while we left the room for our days out. Thanks Jackie so much! Also thanks to the other girls (didn't get their names) One of the nights we came back to the hotel later than expected and we had forgotten our key, the front door was locked but straight away Andy let us in as soon as we pressed the buzzer, he was a grafter aswell as he was putting away a delivery of linen, looked hard work but he just got on with it! Also at 4am I went down to the car and there he was again hoovering main reception and mopping the floor! We will be back for a visit in the near future. Well done to Joanne, Jackie & Andy made our stay a dream :)

Lovely clean, spacious rooms, plenty of towels and pillows. Have to say the staff were some of the friendliest and most helpful hotel staff I’ve ever come across. Thank you very much to them all for everything. Happy smiling faces to welcome you whenever you walk in is always a winner in my book.

I was placed in a rundown room with a broken window. Literally smashed. The handle was lying on the window sill and the window wouldn’t close. I was told it has been cleared for guests!! I refuser the room, because it was freezing and unsafe, but they said they didn’t have any others due to overbooking. How they can think that a room with a smashed window is fit to put a paying guest in is beyond me. Avoid this hotel at all costs. I have never, ever had a situation like this. Appalling. Woman on reception was nice but the overall customer service was awful. They didn’t care that I had no-where else to stay. Avoid avoid avoid.