Ameristar Casino Hotel Kansas City

It was hair all over the bed. Thanks to me lifting the blanket up to see hair all under the blanket was nasty

Nice hotel, unfortunately no cleaning crews to clean room or even to bring you toilet paper or towels if you stay more then one night..

Good experience overall. Clean, friendly & fun. Oak Ridge Boys concert was good. Nice venue.

Hotel is good and clean, well maintained when first looking at it and looks inviting. The beds were comfy and property tucked in. Location was ok. The downside is the sink doesn’t drain well. Also worst fear unlock when we saw a centipede crawling by the door.

I stayed here for a week and visited many attractions in the Kansas City area but this hotel and all the restaurants inside were really nice. The room was very comfortable and very clean and the shower was really nice. The food at all the restaurants was really good and well worth the price. I am also a truck driver so it was nice to see they have ample truck parking here. The only downside is that there is no guest laundry. I had a wonderful stay here and will keep this place in mind when I come back.

Nice place and lots of new machines on bottom floor. I spent $150 and the most I won on a spin was probably $20 once! Very disappointing! Come on people, let your customers win enough to keep playing! Went in the middle of the day and most of the restaurants were closed.

The worst experience I have ever had at a ******. I was treated unjust and will never return. My partner and I were playing the automated craps and it malfunctioned and we did not receive our payout, despite it malfunctioning a half hour prior and we did receive the payout at that time. The team were unsure what to and brought in Matt the manager, whom decided it was best to kick us off the ****** floor for complaining along with his security lead Cynthia. We are guests at the hotel and were told to go to our room, not even allowed to go smoke outside of the building as they had two security come outside to escort us in. Told I was intoxicated by Matt which clearly I am not as I am writing this now, an hour or so after the so called incident. Honestly, so bad. Don’t go! Matt is compensating for something much smaller. Will follow up with Boyd’s but will definitely never return to this property.

Nice property hotel room was a 10. ****** didn’t seem like anyone was winning much. Dinner and drinks were good and staff was very friendly. Would recommend staying at the property for anyone coming through Kansas City. Plan on visiting again.

This place is full of liars don’t count on rewards promised!!! The property is mismanaged obviously! Argosy will take care of you go there instead DO NOT SPEND YOUR MONEY HERE!! SCAM ALERT!!! NEGATIVE FIVE STARS is what I would give this dump!!!