New Century Resort Qiandao Lake Hangzhou

Very local. The staff at the buffet was very friendly, however there aren’t many options for foreigners for breakfast and dinner, but that’s the case in the whole town. NOT for a couple with no children, unless it’s off holiday season, then it’s perfect for a 2-3 days getaway. Holiday season it’s too noisy.

This is a great family hotel and is very well situated to the town center. We booked a family suit with three beds and the room was perfect. The whole hotel was clean, maybe becoming a bit dated, but not at all bad. The pool was really nice for the children although I remain puzzled at to why there are not so many places to sit eg Sun loungers or chairs….. there are only six loungers? Also there are some lovely positioned umbrella tables around the gardens, but with no chairs? The food is average and after trying we opted to eat out in the local town and some international hotels. All being said this is a fair priced hotel in a good location with a great pool and I would recommend it. What really makes this hotel is the staff will go out of their way to help you. I big shout out to 张静怡, who kindly greeted us upon arrival and kept in touch with us during our stay to ensure things were ok, 张静怡 even gave us a small food gift on departure….. she truly understands customer satisfaction. Well done

Good hotel

這是第N次入住千島湖開元啦！前台又碰到了賓客主任丫丫，她還是那麼的熱情，對酒店的活動項目作了詳細的介紹，並對早餐時間提出了合理的建議，入住期間也實時跟進，提供方便。還要感謝客房的樑阿姨，特地將毛巾做了個🦚孔雀，並結合我們的貓咪抱枕，做了四目對視你我“放電”的熱辣造型。三天兩晚，酒店內遊玩項目豐富多彩，還玩不過來。期待再次入住。

整個酒店出乎意料的好，服務特別好，遇到問題第一時間調整改變，進門有人送門到房間裏，浣熊管家貼心服務，床單及時更換、樑阿姨還給孩子準備了驚喜禮物，每天還有水果 臨走孩子不小心打濕床單，本想着要出洗衣費，沒想到酒店也説沒關係，還給送了伴手禮 這是一個要二刷的酒店

第三次來住開元，一次比一次好。户外泳池，孩子在歡樂水寨玩的不想走；森森運動場，就在樹林裏太陽曬不到，滑索，滑梯，蹦床，活動很豐富；動物園裡小馬，梅花鹿，小兔子，山羊，豚鼠，都可以近距離接觸，百鳥園的明星孔雀，孩子可以進到大鳥籠裏，還收穫了一根很美的孔雀羽毛，回家做了標本；室內幻想島樂園，也很有意思，適合10歲以下的孩子。房間直接升級到湖景雙床房，風景優美，早餐豐富，午餐晚餐也可以直接在酒店解決，有團購，性價比很高。從入住開始，就有賓客接待希希接洽，專業熱情，體驗到了賓至如歸的感覺，臨走還送了回頭客禮物。感謝，下次再來！