Hotel Franziskaner

There’s no elevator, when I asked to receptionist she laughed and just said I can’t help. Then I also asked is there any other man? But she just said NO. And left to smoke. If you have heavy baggage I don’t recommend. But they prepares breakfast to go if you leave early and it was ok.

Shared bathroom was better than expected. It was clean and accessible. Water was hot and high pressure! WiFi speed was good as well. Theres no fan/aircon but we opened the window and the temperature was great. Only thing was that the restaurant was right downstairs, so it could get pretty noisy at night.

拿著大行李上三樓，無得揀，不會再訂了

Für 1- 2 Nächte OK für den Preis

不錯，都挺滿意的

Sweet hotel in the centre of Chur, very well located for station and other amenities. Traditional wooden building, spacious rooms with all the necessary provisions. Good selection of local cuisine in the restaurant (and bar), enjoyed by all and ably assisted by the very helpful Ana. Only a one-night stay prior to Bernina train, but would definitely recommend and return!

I understand that this is a rural town in Switzerland, but it does boast the World Heritage site of the Rhaetian Railway, so the hotel must be getting visitors from all over the world. So for me it should be a must for the meet and greet person to have a basic understanding of some of the more popular languages (German, French and English). However this was not the case, certainly for English, so not a good start. Thankfully I had a printed receipt which helped her find my booking. We were given 2 keys, one to the side door (which was never locked, not good for security), and one for the room. The room itself was an en suite, which is always good, but it was basic to say the least. The windows are large and open up at knee height with no railings to stop you falling out. They are of a wood frame and sort of double glazed but not in a "that's how they were originally built" way. The TV had plenty of channels, but with such a poor signal, you could only watch a few of them. The double bed was two singles pushed together, which actually moved apart during the night. No privacy curtains on the windows, so people on the other side of the street could see straight in, however there were some blackout curtains, but with them drawn to give us privacy, obviously you were unable to see out. No safe other than a drawer with a sort of lock that could be opened with any key / the edge of a knife or even a small coin. No mini bar and not even a kettle for making coffees and teas. The fixtures and fittings left a bit to be desired as well. the wardrobe had doors that wouldn't close properly, although you could force them shut, a loose fitting / half hanging off handle that was partially missing on one of the drawers and paint flaking off the radiators. The en suite is nothing to write home about either. The only thing this had going for it was the water in the shower, which was hot and quite powerful. The en suite looked quite dingy and dark only being lit by a light above a very dated cabinet. The light switch had a large gap between it and the wall, and a water feed to a removed shower head was left in the shower area which looked bad. The floor grout had mold on it and there was some enamel worn away from the shower base. Something we didn't know about before we went to Switzerland, is that the plug sockets there are different from the rest of Europe, so most travel plug converters won't fit (the pins are too wide and the plug itself may be the wrong shape). So our plug wouldn't fit the sockets. Whilst this in itself is not a problem for the hotel, so many things these days can be charged from USB sockets, so I believe at the very least hotels should have plug sockets that also incorporate USB A or C types as this would cover pretty much anything that needs charging and would not cost much to install. Does the Franziskaner have any of these? NO! So basically we couldn't charge our devices. Thankfully I had bought a couple of fully c

Avoid this hotel at all costs! I had a reservation for the hotel on 13-14 April 2024 and was in contact with this property prior to my arrival to let them know my ETA. When I arrived the hotel was closed BUT there was a sign on the door indicating guests were to call if they need assistance. No on answered the phone when I called. Exceptionally nice people at the local restaurant attempted to reach the owners/managers of the hotel and there was no response. When attempting to resolve this issue and ask for a refund, the hotel owners insisted on keeping the money because I arrived 30 minutes after the 6pm check-in - even though I told them of my arrival time and they left a sign on their door to call for assistance. This hotel is strictly about taking money from tourists and giving no customer service. Hotel Franziskaner is a disgrace!

This was close to being a five star review - the only shortcoming being a lack of elevator and needing to carry our suitcases up two (short but difficult) flights of stairs to the second floor (we are 70 ish). Excellent breakfast. The street life below was pleasant and comforting and ended at a proper 10:00PM. Found a cafe next door for a cold drink in the late afternoon. Great choices of restaurants for dinner. A lovely stay.