Swiss-Belresort Dago Heritage

Swiss-Belresort Dago Heritage recensioner

Swiss-Belresort Dago Heritage

Jl. Lapangan, Jl. Raya Golf Dago Atas No.78, Cigadung, Kec. Cibeunying Kaler, Cigadung, Cibeunying Kaler, Bandung City, West Java, 40135, IndonesiaVisa hotellinformation
Swiss-Belresort Dago Heritage
Swiss-Belresort Dago HeritageSwiss-Belresort Dago HeritageSwiss-Belresort Dago Heritage
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Gästrecensioner

9.1/10
Utmärkt
140 recension
Verifierade recensioner
Läge och interiör9.0
Bekvämligheter9.1
Service9.1
Renlighet9.2
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Alla recensioner(140)
Positiva recensioner(133)
Recensioner med foton/video(58)
Utmärkt vistelse!(50)
Vänlig personal(23)
Fin utsikt(19)
Utsökt frukost(19)
Utmärkt pool(13)
För högljutt(9)
Utmärkt läge(8)
Praktiskt läge(8)
Negativa recensioner(7)
AlexJulu
Rum Grand Deluxe Queen
Bodde på mars 2025
Par
1 recension
9.5/10
Otroligt
Publicerades 7 apr. 2025
One of best hotel in Bandung with city view from Dago as its pretty high location but not far from central city, near City Forest, has infinity pool and recommended breakfast at worthy price.
Översätt
Svar från boendet: Dear Mr. Alexjuju,Thank you very much for the fantastic review and for taking the time to share it with us. It's really encouraging and we greatly appreciated that. Thank you again and we hope it will not be too long before we have the pleasure of welcoming you back to our hotel.Best Regards,Gerri PrimacitraGeneral Manager
lim
Grand Deluxe-tvåbäddsrum
Bodde på mars 2025
Par
13 recension
9.5/10
Otroligt
Publicerades 15 apr. 2025
Very fantastic hotel, service and food very good. Varieties to choice and room is clean. Have a heat swimming pool with a good view of golf feild, it was a recommend place for holiday.
Översätt
Svar från boendet: Dear Mr. Lim,Thank you very much for the fantastic review and for taking the time to share it with us. It's really encouraging and we greatly appreciated that. Thank you again and we hope it will not be too long before we have the pleasure of welcoming you back to our hotel.Best Regards,Gerri PrimacitraGeneral Manager
Sarvy
Rum Grand Deluxe Queen
Bodde på feb. 2025
Par
7 recension
8.0/10
Mycket bra
Publicerades 18 mars 2025
The stay was comfortable, and the rooms and bathroom were relatively clean. Pick the grand deluxe room facing golf course for best view. However, exploring the nearby areas on foot can be challenging due to the narrow roads, so taking a Bluebird taxi is the best option for getting around. I especially loved the heated infinity pool, which stays open until 9 PM—a great way to unwind. The only downside was the limited vegetarian and vegan-friendly options on the restaurant menu.
Översätt
Svar från boendet: Dear Mr/Mrs. Sarvy,Thank you for choosing our hotel, and for taking the time to share a real-time feedback! We are so glad to hear that you choose our hotel as your accommodations in Bandung. We hope our hotel could provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to serving you and have a nice stay with us!Best Regards,Gerri PrimacitraGeneral Manager
Bazzy
Rum Grand Deluxe Queen
Bodde på jan. 2025
Par
4 recension
8.5/10
Mycket bra
Publicerades 23 feb. 2025
Great stay with a relaxing ambiance and beautiful hill views. The room was clean, spacious, and comfortable. Friendly staff and decent breakfast, though more variety would be nice. Overall, a solid choice for a getaway in Bandung
Översätt
Svar från boendet: Dear Mr. Bazzy,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well with our services and facilities. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Best Regards,Gerri PrimacitraGeneral Manager
Willy Salim
Deluxerum i queensize
Bodde på jan. 2025
Familj
35 recension
10.0/10
Enastående
Publicerades 23 feb. 2025
As always.. room is superb... swimming pool is great.. breakfast is so so good....
Översätt
Svar från boendet: Dear Mr. Willy Salim,Thank you for having chosen Swiss-Belresort Dago Heritage in your recent stay in Bandung. Nothing pleases us more than hearing your compliments about our hotel. We greatly appreciate it. Once again thank you and we look forward to welcome you back again soon. Best Regards,Gerri PrimacitraGeneral Manager
Gästanvändare
Grand Deluxe-tvåbäddsrum
Bodde på jan. 2025
Ensamresenärer
1 recension
8.5/10
Mycket bra
Publicerades 22 feb. 2025
An enjoyable place to stay with good amenities..love the location as well
Översätt
Svar från boendet: Dear Valued Guest,Thank you for choosing our hotel, and for taking the time to share a real-time feedback! We are so glad to hear that you choose our hotel as your accommodations in Bandung. We hope our hotel could provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to serving you and have a nice stay with us!Best Regards,Gerri PrimacitraGeneral Manager
Jenny MY
Deluxerum i queensize
Bodde på nov. 2024
Familj
4 recension
8.0/10
Mycket bra
Publicerades 6 jan. 2025
Overall is good. When we checked-in and entered the room, there was a fly. Hotel provides an electric mosquito repellent in each room. Breakfast is nice, there are Indonesian traditional foods such as bakso (meatballs noodle soup), chicken porridge, lontong sayur, mung beans and black glutinous porridge, jamu (herbal drinks), etc.
Översätt
Svar från boendet: Dear Mrs. Jenny MY,Thank you for choosing our hotel, and for taking the time to share a real-time feedback! We are so glad to hear that you choose our hotel as your accommodations in Bandung. We hope our hotel could provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to serving you and have a nice stay with us!Best Regards,Gerri PrimacitraGeneral Manager
KwanM
Grand Deluxe-tvåbäddsrum
Bodde på nov. 2024
Affärsresenärer
3 recension
7.5/10
Publicerades 8 dec. 2024
We stayed 2 nights for business purpose. Our room had a fantastic view. The breakfast variety was quite extensive with a pretty good taste. The service from the front office, housekeeper, valet and restaurant staff was also good, they were very polite and efficient. There was only a small complaint about insects in the room, which was immediately handled by the staff that night, the hotel manager also gave us a pizza as compliment for our complaint.. thank you for the service provided :)
Översätt
Svar från boendet: Dear Mr. KwanM,Thank you for choosing our hotel, and for taking the time to write a review. We are deeply apologize to hear that our facilities and services during your accommodations did not reach your expectations. Our hotel will do more prevention to build up our services and best facilities to our guests to provide a truly unique experience. We look forward to welcoming you back to our hotel in the future.Best Regards,Gerri PrimacitraGeneral Manager
nazri dazali
Rum Grand Deluxe Queen
Bodde på mars 2025
Ensamresenärer
7 recension
10.0/10
Enastående
Publicerades 26 apr. 2025
Excellent
Översätt
Svar från boendet: Dear Mr. Nazri Dazali,Thank you very much for the fantastic review and for taking the time to share it with us. It's really encouraging and we greatly appreciated that. Thank you again and we hope it will not be too long before we have the pleasure of welcoming you back to our hotel.Best Regards,Gerri PrimacitraGeneral Manager
Gästanvändare
Rum Grand Deluxe Queen
Bodde på mars 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 11 apr. 2025
Overall nice👌
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for the fantastic review and for taking the time to share it with us. It's really encouraging and we greatly appreciated that. Thank you again and we hope it will not be too long before we have the pleasure of welcoming you back to our hotel.Best Regards,Gerri PrimacitraGeneral Manager
Gästanvändare
Svit med 1 sovrum och balkong(dago)
Bodde på mars 2025
Familj
1 recension
5.0/10
Publicerades 6 apr. 2025
The employees suddenly enter my room while me and my family still in the room, after that, he counting the mini bar while myself and my family still in the room. This is a humiliation for me and my family although we're booking an executive room for two days. For me this is un-acceptable and will be my first and last visit in this hotel. And fyi, this hotel I believe has 4 to 5 star rating, but how their treat the customer is un-acceptable
Översätt
Svar från boendet: Dear Valued Guest,I would like to thank you for the feedback concerning your stay, It was our pleasure to have you here with us. I would like to apologies for the issues raised in your review. I have meet with my team to address the issues outlined and actions are being implemented, I am sure it will be better on your next visit. However, we are very sorry for the inconvenience caused by several situations mentioned when you stayed at. We will also review and improved our service. I hope that we could recover your trust in us and welcome you back in your next visit to Bandung.Best Regards,Gerri PrimacitraGeneral Manager
Gästanvändare
Deluxerum i queensize
Bodde på jan. 2025
Res med vänner
16 recension
9.5/10
Otroligt
Publicerades 10 feb. 2025
Great hotel with great view. Breakfast is good. The hotel use the walk-in shower which is a bit small for my size. Overall, worth it.
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for the fantastic review and for taking the time to share it with us. It's really encouraging and we greatly appreciated that. Thank you again and we hope it will not be too long before we have the pleasure of welcoming you back to our hotel.Best Regards,Gerri PrimacitraGeneral Manager
AiniAmin
Rum Grand Deluxe Queen
Bodde på mars 2025
Familj
6 recension
10.0/10
Enastående
Publicerades 21 apr. 2025
Very nice hotel with fantastic staff and great location with coling weather
Översätt
Svar från boendet: Dear Mr. AiniAmin,Thank you for the time you take writing to us. We really appreciate your positive comments about our rooms and facilities. However, I will work together with the team, in order to enhance our service so we can serve you better in your next visit. Once again thank you and looking forward to welcome you again in our hotel. Best Regards,Gerri PrimacitraGeneral Manager
Faddila Ainul
Rum Grand Deluxe Queen
Bodde på apr. 2024
Res med vänner
3 recension
10.0/10
Enastående
Publicerades 27 maj 2024
To be honest, feel so good to stay at Swissbel Dago Resort. Nice hospitality, good facilities and the room was very clean & comfy. And one thing for sure, BEST VIEW💜
Översätt
Svar från boendet: Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to share a real-time feedback! We are so glad to hear that you choose our hotel as your accommodations in Bandung. We hope our hotel could provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to serving you and have a nice stay with us! Best Regards,Gerri PrimacitraGeneral Manager
raop
Deluxe Queen Size Bed med balkong
Bodde på okt. 2024
Par
9 recension
6.5/10
Publicerades 15 jan. 2025
A great breakfast spread, but the room was very old. I booked a balcony room thinking it would be an upgrade—turns out I was wrong, haha. It was on a lower level, noisy, and had no view. Lol. Definitely not coming back here.
Översätt
Svar från boendet: Dear Mr. Raop,Thank you for choosing our hotel, and for taking the time to write a review. We are deeply apologize to hear that our facilities and services during your accommodations did not reach your expectations. Our hotel will do more prevention to build up our services and best facilities to our guests to provide a truly unique experience. We are very sorry for the inconvenience caused by several situations mentioned when you stayed at. We will also review and improved our service. I hope that we could recover your trust in us and welcome you back in your next visit to Bandung.Best Regards,Gerri PrimacitraGeneral Manager