Courtyard Cincinnati Midtown/Rookwood

Good location with quiet surroundings despite near major road. Very close to many outlets at Rookwood commons and pavilion. Very comfortable beds. Strong internet connection. Large TV with many channels. Large and clean bathroom. Thoroughly enjoyed staying here. Special mention must be made of one outstanding young staff called Mike. Initially he could not find my reservation despite me having a confirmed reservation number. It was later he decided to allow me to see the list of guests arriving that day. I realised my COLLEAGUES name was in the list of guests and later realised that I made the booking under my colleague's name accidentally without realising it. Thanks to this being resolved we were able to check in without having to make a new booking and incur the loss of the trip.com booking. He also helped me to change the booking name to my name instead. A big kudos to mike for saving our business trip from being a disaster!!

From check in to check out, everyone was friendly and helpful with any questions we had. The bistro & market had a great variety of items at a reasonable cost (Pleasant surprise, most hotels have huge upcharges). The room was clean, the hallways were neatly kept. Very pleasant experience, will come be back!

The only drawback I saw, was a lack of parking space. Otherwise, we loved it